BMW of North Haven was very professional and convenient for my first service. Excellent experience.

From the minute I arrived I was greeted and kept updated about my car. Beautiful service area.

Edwin Torres was a pleasure to work with.

We had a great car buying experience at BMW of North Haven. Khaled was our primary contact at the dealership and was very helpful and responsive without getting to the point of making us feel any pressure to buy. When we did decide to purchase from them, the paperwork process with Crystal was quick and easy. There were a couple of small hiccups but they were quickly corrected to our satisfaction. The car buying process can be stressful but we really felt like our business and "customer satisfaction" were valued here.

Outstanding service from start to finish ! Stephanie is very informative and provided great knowledge/ guidance throughout my first BMW vehicle purchase. Diana has also assisted me setting up my BMW 3 Series Bluetooth and knowledge in the vehicle. Great customer service and very friendly. Provided all positive experiences for myself and my family as well! Will be recommending Stephanie to my family/friends/ clients due to my great experience at BMW of North Haven! Thank you !

The service was impeccable as well as timely! The video sent along with the update on the status of my vehicle was fantastic. Thank you BMW of North Haven.

My husband and I had a wonderful experience here. From the moment we walked in we were greeted warmly. The salesperson, Brendan, was so easy to work with. He was very personable and helpful. The business manager Crystal was great walking us through financing. Everyone we spoke with during our 3 trips to the dealership were wonderful. We highly recommend BMW of North Haven.

My service appointments have always been hassle free. This one was more of the same. I really appreciate the effort and thought Krysti put into making sure she contacted me with the correct name. Excellent to work with.

A wide variety of clean BMW. Our sales person Basel Saad is the BEST!! This is our second purchase from Basel and BMW of North Haven. Buy from Basel and BMW of North Haven.!!

Never a problem with service or sales. Have never felt pressured to do any service they suggest, as I do a lot of my own simple maintenance. Would not hesitate to purchase a vehicle or service again

Prompt and professional. Clear communication. Really appreciated the video inspection.

Great service all around !!!

Always such a great experience dealing with North Haven BMW. Everyone is so professional and friendly. Edwin was amazing to work with and got me exactly what I wanted for the deal I wanted. Highly recommend !

Customer Service is top notch ! Alison and Ashley are so helpful!

I had a great shopping experience at BMW North Haven. While I didn’t ultimately purchase my BMW here (only because I was highly specific in my desired specs) I have to mention that Crystal, the Business Manager, was extremely knowledgeable of the BMW Ultimate Care program and its terms. She was so helpful and courteous to me on a technical matter I was trying to address at another dealership even though she knew I was purchasing my new BMW in a dealership out of state. Crystal really understands there’s value to building great relationships and being helpful even ...

Our experience with Edwin Torres as our salesman could not have been more pleasant. He was professional, informative and knowledgeable. He came into the dealership on his day off to complete the paperwork and personally hand us the keys to our beautiful, new car. The entire team at BMW North Haven is amazing!

The service was excellent. The gentleman who checked me in was very nice ! Alison did great !

Always on time and very informative The staff is always very nice

Very professional and competent staff. Problem was correctly diagnosed and fixed. Check-in and check out was efficient. Pricey but this is expected when you go to the dealer.

Thanks for the service. Brendan in sales was helpful throughout the process.

Stephanie Mismas is extremely knowledgeable, provided sound advice, was great to work with and really went above and beyond to secure my desired car and ensure top quality. Stephanie followed up with all my requests even off hours during personal time to ensure I was 100% satisfied with my purchase. She also kept me well informed along the way about timing and next steps. It is always a pleasure working with her and I would highly recommend her.

It’s good it’s great but if you bring you car in because a light goes on a important light at that and you tell me to change gas stations come on at least a deal on the 235 dollar fee.

Allison was fantastic as always. And if I didn’t know Kristie from per prior position, I would never have guessed she was training. She was incredibly receptive and helped me navigate the process. North Haven BMW is very lucky to have Allison and Kristie on staff!!

Brendan and the crew are amazing! Brendan listened to all my needs, and went above and beyond to try to reach complete satisfaction of each conversation we had. The car is beautiful, and the team at BMW of North Haven is wonderful. Every one of them is very attentive to each client, making sure you feel comfortable and happy with your decisions. Stephanie is also so sweet and came over to congratulate me on my new car. I can't recommend them enough, they are a great dealership with great people inside of it.

Great service and personalized attention. Didn't feel like a number. They go out of their way to make you feel welcomed.

Krysti, Alison, Dan and John all provided me with an excellent service experience. I highly recommend BMW of North Haven.

I had an amazing experience, and it wouldn’t have been possible without Stephanie. I was searching for a vehicle after mine was totaled, and she immediately brightened my mood when I stepped inside. She answered all my questions thoroughly and with great patients, as I asked a lot. She is warm, outgoing, and makes you feel so comfortable through the whole process. She’s the best person to go to if you’re looking for a new car! I recommend BMW of North Haven to all my friends and family, but I especially recommend Stephanie!

Stephanie was the best car dealer my partner and I ever dealt with in buying car. Thoughtful, listened, and no pressure!

Ashley helped me with my service on my X7 and I couldn’t be happier. Communication was 10/10 and all my questions were answered. Car was returned same day and washed. Thank you for a great experience. I will be back.

Excellent staff and excellent service with attention to every detail.

Yamna made the process of understanding how to operate my car VERY easy and within a reasonable timeframe.

We were torn between a Volvo and a BMW and it was mostly the customer service of BMW that won us over. Both are great cars but Khaled Nasser and Taylor Middagh won us over with their professionalism, hard work in finding us the perfect car, and helpfulness.

My experience with BMW of North Haven was great. Quick, easy and professional.

They are very attentive and detailed. I was thoroughly impressed with Krysti. She did a great job answering all my questions, and I love all the notifications from BMW keeping me up-to-date with the status of my service.

Excellent customer service! Ashley was wonderful in the service department. Would highly recommend North Haven over other BMW dealers in CT.

Thank you to Brendan!! If you want a great experience see this car salesmen he is the absolute best, Could not say enough from beginning to end! Brendan helped us pick exactly what we wanted & needed in a car! He was extremely helpful, he took the time to answer all our questions, Knowledgeable he took the time and effort to answer all our questions, with patience & was extremely courteous!! He’s your man, ask for Brendan you will be glad you did!! We thoroughly loved doing business with him, he made our transaction smooth and pleasurable!! And have ...

(Translated by Google) I recently bought a BMW 530XI at this dealership, we chose this place because the good treatment that my wife and I received was excellent from all the staff, especially our thanks to Edwin Torres, he is a magnificent salesman who knows how to treat people a plus for be bilingual. Thanks to Crystal for the help with all the paperwork and also to Yamna for her support and knowledge with the i Drive connections. We are happy with the car and enjoying it, we had an absolutely excellent experience 💯 percent recommended again Edwin Torres thanks for ...

Great people to work with, they went out of their way to make sure we were happy with our deal and vehicle.

This was my first time shopping for a car, so I did not know what to expect. However, after visiting a few dealerships, I decided to work with Brendan Murphy and his team at BMW of North Haven. My experience with the team was nothing short of exceptional. Brendan is very thorough and honest. He truly cared that I was comfortable with the car that I was interested in. He devoted his time to take me on multiple test drives. His assistant Diana also helped me become acclimated with the car and all of its features. If you are in ...

Everyone here is so kind, helpful, and courteous! It was such a wonderful experience all around when I purchased my car! And the service department is great! Ashley is so nice and Diana was especially helpful with answering all of my questions!

All Hail My Advisor Allison…I love coming to BMW of North Haven!! They Also have the best Coffee around. Highly recommend, they are through & super friendly.

Excellent experience from start to finish!

Had a great experience. Stephanie was super great and helpful. Highly recommended if you’re looking for good service.

EVERYONE that I came in contact with was ABSOLUTELY FANTASTIC 💯 !! Couldn't be more happy with the whole service experience !! Keep up the great work 👍

Knowledgeable employees. They were able to place me in a loaner vehicle while mine was being repaired. That helped me immensely.

Very nice place and people with positive attitude glad I decided to shop for my vehicle there I'm very satisfied

Steve Canada was top notch and saw us through all the steps along the way. Super professional team!

Amazing team willing to go above and beyond to make sure you leave with your dream car!! Thank you Taylor and staff!!

Extremely helpful, courteous and friendly staff. Ensured my needs were met and exceeded my expectations. Thank you Alison and team.

I had a wonderful experience looking for a car. Brendan was able to help me narrow down my options and find the perfect one. I definitely recommend coming to BMW North Haven whether you’re looking for a new or used car

Everyone was very helpful. Car was serviced in a timely manner

Great service as usual at BMW of North Haven!

Always a pleasure working with the staff. Professional and patient. Sales and finance worked with me with the best deal available. Highly recommend!!

The sales and finance experience was seamless and quick. I couldn’t be happier with my purchase.

From start to finish everything was pleasant and seamless.

I had a great experience buying a car here. Crystal and Brendan were both super kind and very helpful. They listened to what I wanted and thoroughly explained everything, working to get me the car I’ve always wanted. Also spoke to Jesus on the phone who was funny and helpful. Seems like they’ve got a great team there! I’ve had unpleasant experiences at past dealerships, where people were pushy and tried to sell me cars I didn’t want, and wouldn’t even let me look at the ones I was interested in. I didn’t have ...

The North Haven BMW dealer demonstrates superior customer service for all of the times I bring my car in for maintenance!

Very good service and friendly. Would recommend bmw of north haven to anyone looking for beautiful cars and great service

Steve Canada was great! Super knowledgeable, personable, and not at all a pushy salesperson. He makes you feel comfortable with the process and he’s everything you want in a salesperson.

Stephanie in Sales, did a wonderful job going over the car with me to ensure I was comfortable with the vehicle. When reviewing the pricing and selecting a payment that worked for me, she took the time to make sure it was a good fit for my monthly budget. Next time I’m in the market, I will come back to visit.

I live in Ohio they have returned all of my calls answered all questions sent me extra pictures and keep me up dated on everything that was going on with the car I’m getting ready to purchase . Staff is very polite and knowledgeable

Yamna gave an excellent overview of the car. Mohammad provided great service as well.

we were very pleased with the service we received in North Haven at the BMW dealership. Stephanie was polite quick to give us the information we needed it carried through and quickly responded to any question we had. When we arrive to pick up the car, she spent great time showing us all the different aspects of the car. the car was beautifully, detailed and shiny. She and her associate spent a great deal of time showing me all of the features. It was a very pleasant transaction.

I have bought many cars at this dealership. This experience yesterday was, by far, the best. Mo, as the salesperson, Crystal for business person and Yamna as the technical person. They were thoughtful, attentive and detail oriented. It was all done right!!

BMW of North Haven truly cares about you!!! From the sales people to the service department!!! Bringing my car for an oil change and working with Amazing people like Oraine Graham who makes you always feel special and important, making sure you know the details on your vehicle, as well as getting you transportation, if needed. When you are here, your important and it feels good to be taken care of with a great company!

Read at DealerRater

My husband and I were extremely pleased with the associates at BMW of North Haven especially when interacting with Steve and Crystal. We came in, not for a BMW, but a 2018 Subaru and were treated with respect. Steve was knowledgeable of the car even addressing fixed recalls before I could mention them from.my research. He also made sure to get touch up paint from Subaru to apply before we picked up the car. He wasn't pushy and very upfront with pricing. Crystal was also helpful and courteous when helping us with the final paper work at pick up. ...

The sales rep was informative, professional, and collaborative.

Service advisor Ashley is outstanding to work with. Repairs completed perfectly first time everytime. Excellent.

Read at DealerRater

Received great and wonderful service from Ashley at service department !! It was by far the best experience I had with any other dealership including Lexus dealership. I trade in Lexus for BMW at North Haven BMW. Keep up the great work !!

Read at DealerRater

I was treated very well at BMW of North Haven. The Sales Advisor, Basel Saad, with whom I worked, was cordial and very helpful in "moving" me through the leasing process. And the BMW Genius, Diana Fink, was a good listener, very patient and quite informative in addressing all of my questions. I was appreciative of the fact that she encouraged me to call if I had any further questions.

Read at DealerRater

Very easy to deal with and got me the perfect car. My sales person Stephanie was great to work with!

Read at DealerRater

The service was excellent. The technician pays attention to the little details. Thank you to all involved.

Read at DealerRater

Everyone was very kind patient and professional. They try their very best to make me happy with your vehicle so I would recommend north haven Bmw to anyone thank you Don, Ashley, and all the great staff that try to help me.

Read at DealerRater

Very efficient and helpful staff. Easy in and out. Nice wait area and car done on time.

Read at DealerRater