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Great service today and ease of getting a loaner. Issue was solved in the same day.
Had my car serviced here today. They were able to get me in quickly and handled the issue with equal speed. I am very pleased with the service and the way I was treated
21 years of doing business here, several new BMW’s. Flawless relationship. If you go look for Basel you won’t regret it.
Staff is friendly and attentive. Facility is very clean. Orientation was very thorough and informative.
The staff is courteous, friendly and helpful. Dealership is clean and comfortable. Location is right off the highway. Great place to purchase a vehicle.
The north haven team is super helpful, caring, knowledgeable and truly provides a great customer experience.
Awesome. Love the service. Easy process with financing. The sales people are ALL very friendly.
Clean and easy process and great vehicle this far, would definitely recommend checking out the dealership
I’ve owned BMW’s since 2011 and BMW of North Haven is hands down the best dealership I ever experienced. Any time I need my car serviced I bring it down to North Haven, even though it is completely out of my way from where I live. Their service team is outstanding and it is so worth it to drive the extra 20 miles compared to my local BMW dealership. Don is the best service advisor that I ever worked with, he always goes out of his way to make sure I am getting the best work done to my car. ...
The service department is excellent. Always keeps you informed and sticks to the time schedule
The staff is very courteous, prompt and professional. My wife had an excellent appointment for new tires. She had a lovely chat with Oraine after all was done. He is very personable and a true asset to your business.
Great experience start to finish. Stephanie and Matt were awesome. We got the car we were hoping for and everyone was very helpful and accommodating.
Top notch customer service and attention to customer’s needs. Great follow through and communication. Each team member was very helpful.
Kept me posted numerous times on how the car was coming along. It took me less then 5 minutes to go to service , pay my bill and get into my car. Great job 👏
Very easy to business with. It was a pleasure. Thanks Ellen and crew. Ultimate buying experience.
Had a great experience from sales with Brendan to the finical side with Mathew. I couldn’t be happier with my purchase of M340i
Excellent customer service, excellent inventory, so far an excellent car. While it is generally a difficult time to buy a car, BMW of North Haven made the experience very pleasant.
Great service, always happy with my service. I will continue to bring my car their. They are the best.
I had a pleasure dealing with Ryan, he’s very accommodating to my needs . He lays down the options very well and finds ways that best suits for me . He’s straight forward .
I was very impressed with my experience at the dealership the staff was very knowledgeable And friendly. They were very helpful with the whole process of choosing the car and getting the financing transferring the plates everything was extremely easy
I’ve been going to BMW of North Haven for years because of their excellent service.
Great experience! Chris Coombs was fantastic! Entire staff is professional. Would highly recommend BMW of North Haven.
Great service and quick purchasing process! A special thank you to Ellen who treated us very well!
Professional service with detailed explanation of the work performed. Nick was very helpful and courteous.
Sales staff and finance were pleasant and efficient. Both of the people I dealt with were knowledgeable.
Great experience. Great staff. Brendan and Eduardo were helpful and not pushy. Best selection of cars.
Great service I always recommended BMW to a friend who is in the process of buying a car. I am very satisfied and I have been dealing with BMW for the last 20years
Basel was very professional and helpful. He made my husband and I feel very comfortable. When we picked up the car the staff was wonderful! I would highly recommend this dealership.
Excellent service, very knowledgeable staff. I would highly recommend BMW of North Haven. I am happy with my purchase.
Great customer service and very friendly staff who always above and beyond to help me out with any needs in regards to my vehicle.
Great service department, great mechanics. Highly recommended. Very detailed in every aspect. Hard to find a friendlier dealership.
Service was very efficient. Great explanation of features of car. I would recommend dealership to friends.
Always professional and accommodating. Basel is phenomenal and part of the reason I came back to BMW.
Always great service at BMW. My second new car bought from this dealership. Always very helpful
Basel is professional and it shows. He and the rest of the staff do a great job taking care of their customers. This is my second vehicle from Basel and I won't hesitate to go back. As a sales professional myself, I appreciate their attention to detail, service, and professionalism.
Stephanie Mismas is why we purchased our 2022 X5 M50i from BMW of North Haven. Having previously purchased a 2015 5-series from Stephanie, we remembered how professional and seamless that experience was, and we can say that this time was equally positive. We could have gone to any number of BMW dealerships closer to home, but we knew we wanted to work with Stephanie again. Thank you for the wonderful experience, and we really love the new car!
The car was exactly what I was looking for and Ryan was just the icing on the cake. He has such great energy and a beautiful personality. My fiancé who’s not easily impressed was actually very impressed with him and was looking forward to making the purchase. Overall we were extremely happy with the experience.
Pierre new the vehicle in and out. I was looking at two different models and he knew the fine details between both which made my decision easy. Top notch experience!
Ryan is an exceptional sales person! From the beginning he walked us through the process. That’s how car buying should be! 5 stars all the way.
Basel is the best, no one better in the industry. Highly recommend. Fast and easy process while looking out for your best interest.
I enjoyed the experience of buying my BMW here. Everyone was professional and knowledgeable - no hard sell. I love my car!
Seamless transaction from time of ordering until delivery. Paperwork was a breeze and overview of the vehicle was well explained. We love our new X3!
Todays visit at the North Haven location was effortless, professional and very courteous. Thank you!
Highly recommend this dealership if you are in the market for a new or used BMW. During this semiconductor shortage and dealerships price gauging and selling cars at or above msrp, BMW of North Haven continued to negotiate pricing to keep customers happy. I recommend seeing Christopher Combs in North Haven and you won't be disappointed.
Great experience. Great price. Great cars. Everyone was a pleasure to do business with. Highly recommend this dealership.
Great to work with we love our car. Chris Combs was a pleasure to work with and we would reccomend him to anyone.
I've always had a great experience with BMW of North Haven. Basel has taken care of me for years and I hope he will for years to come! He and his team made the car buying process as easy, quick and worry-free as possible. I felt the team really cared about my wants & needs in purchasing a vehicle and they truly delivered! Basel and the members of the finance team were very professional and I would definitely recommend them to anyone in the market for a new car, whether leasing or buying. Excellent experience!! A++++
Excellent customer service, handled everything professionally and was done quick, made sure the car was in clean and good condition
I was happy with the service and will continue to recibe my service here in the future
Everyone was very kind, professional and knowledgeable about everything concerning my automobile. Five stars all the way.
It was a pleasure purchasing my BMW X3 from North Haven BMW. The showroom is clean, spacious and comfortable. The staff was friendly and offered a beverage after I was seated. Basel the BMW Salesmen was nice and courteous and walk me through the purchasing of the BMW X3. He wasn’t pushy and made me feel comfortable with my purchase. I’m very happy with my beautiful BMW X3. Thanks!😊 Basel
Great experience from the minute I walked in. Everyone was helpful, attentive, and friendly. I would highly recommend this dealership.
Excellent service throughout the experience including advice on my trade versus repair. I was also granted a courtesy car the day prior to picking up my new one. I was extremely satisfied.
I had a great experience at BMW in North Haven and would recommend this dealership to anyone looking for a BMW. Exceptional service! Chris was excellent!
Friendly and helpful. Very efficient...did not waste my time...they understood what I needed and worked within the constraints. Ellen was terrific.
Best dealership to purchase a vehicle. Great experience, and customer service. Quick hassle free turn around. Clear communication. Staff works well with you, and makes sure you get exactly what you want with no pressure.
Stephanie is the absolute best! She knows us, our family, the cars, and what we are looking for. She is supportive, kind, hard working. We feel like we are with a friend when working with her and will continue to work with her over and over again.
Brendan did a great job helping me spec the car and keeping me updated on it's progress during the build.
So impressed with service! Such an easy process and love the car!! Everyone we worked with was so great!! Ellen! Eduardo and the BMW specialist who showed us how to use it!!
Excellent customer service . Quick and efficient from start to finish . Excellent communication throughout my experiences.
Excellent communication and service. Organized, professional, accommodating, and safe at every touch point in the process
A positive experience. Andy, in sales help me find the car I was looking for. Upon purchase, the transaction went well. All my questions were answered. Eduardo took us through our finances, explaining all the numbers and after Joseph explained all the bells & whistles, we were able to drive home that day with our new BMW.
Chris is a very professional and polite person to work with, thanks so much for helping us go from leasing to buying our 4th BMW
Chris Combs is wonderful. He has helped with 2 cars now. The finance manager and the associate that “trained” me on my car were wonderful too. Cannot recommend everyone enough!!
Ellen was awesome to work with all around. Very knowledgeable, and made the car buying experience enjoyable. She should get a raise.
The entire team was both courteous and professional. Everyone was straightforward. They took their time with me and answered all my questions. I highly recommend them.
My experience with the dealership couldn’t have been better. Ellen and all individuals involved with the process were a great help and made the process an excellent one.
Great service! Love the loaner car and free car wash they provided! I hve been very happy with my BMW and service.
The staff at BMW of North Haven are very professional and courteous. I have been a customer for over 12 years. My client advisor retired a couple of years ago and now I am working with Stephanie Mismas. She has been great and has made my purchase exceptionally easy. What is even better is that she is a former Genius, so she is very knowledgeable about the vehicles.
Friendly and very knowledgeable sale (Ryan). Quick and painless, the dealership made the process easy.
Came in and met Stephanie Mismas. She was kind and patient through the sales process. Nothing but good things to say about this dealership and our experience here with her!
Exceptional customer service. Respectful, courteous and friendly. Would recommend to any new/used car buyer.
We had a very good experience at the dealership.The sales manager and client advisor Andy Deque were very pleasant and helpful. They made the whole experience very smooth.
Excellent service. Highly responsive. Dealing with Basel from sales was a pleasure. Made it very easy
Process to get a new car was very easy. Stephanie helped me every step of the way and I’m excited to drive my new car
Very informative, friendly and professional. He knew what I wanted and did everything to make it possible
They are the best!! Alison is always a pleasure to work with. She keeps you informed throughout the entire service process.
Ryan was amazing to work with. Very professional. He found me exactly what I wanted and needed in the car. 🤙💯
The sales people are friendly and helpful. The service department is not particularly customer-friendly.
This is my second car from them and Ellen the sales person went above and beyond to help me out. My next car is definitely going to be purchased there again.
Ellen McHenry took an extraordinary amount of time introducing me to the new 4 series and reviewing options. She was knowledgeable and upbeat. In a car world dominated by men I applaud BMW of North Haven for recognizing the female buying power and giving Ellen the platform she deserves. I will continue to use Ellen and have recommended her to other BMW enthusiasts.
Basel Saad was so helpful and courteous have been dealing with him for years. if he ever leaves I will follow him ..so Mauro BMW treat him well !!!
I had an exceptional buying experience at BMW of North Haven! My Client Advisor, Stephanie Mismas was extremely knowledgeable, responsive and reasonable. As a female looking to purchase a car, I have had many prior experiences with condescending and pushy car sales people who look to intimidate female buyers into a purchase. I was pleasantly surprised when Stephanie was honest, patient and answered all of my questions. She was respectful of time and made the entire processes extremely efficient. This dealership is about 50 minutes from my house, with about 4 other BMW dealerships within 20 minutes of my home. However, the experience ...
Spectacular customer service in every regard! A first-class operation.
Excellent sales advisor Ellen Mchenry and support staff.
Even though I brought in a BMW I bought used, in a private sale, everyone was professional and polite. How they treated me did not depend on me buying the car there. Kudos. It's refreshing to be treated with respect and dignity
Totally satisfied with their Service Dept, both the personnel and quality of the work
When I took my vehicle in for routine maintenance, I received excellent service from BMW of North Haven, CT. The staff was very courteous and efficient, and the quality of the maintenance work was excellent. The facilities were neat and clean, and the staff took precautions to provide proper social distancing.
I’ve purchased two cars with Stephanie Mismas. My first purchase involves a trade-in. Stephanie and the rest of the Team are professional and courteous. Excellent service keeps me coming back.
I have had the best experience with customer service my service advisor Allison was awesome!!!!
Josh Jacobs at BMW of North Haven was a breath of fresh air when it comes to buying a car! He was of course courteous, professional but also just a friendly guy that did not pressure us at all during our purchase. He took the time to listen to me - what I was looking for and how much I was willing to spend. He didnt waste time haggling back and forth a number of times. He genuinely wanted us to get into the car I wanted and when it became apparent a brand new one was out of my ...
I had to make an emergency trip out of state and my service needed light came on the day before I had to leave. Called service department at 2:30 pm and explained the situation and they got me in that day and completed the services before closing time. So happy with the service department.
It was a pleasant experience working with Ellen. She made the process of purchasing the car simple, effective and a great experience. All our questions were answered and she helped us ever step of the way. George Nixon
Basel was excellent! He found exactly what I was looking for and was very easy to work with.
Chris Combs did an excellent job and was very responsive to all our questions and concerns.
Excellent customer service.....fabulous loaner....quick turn around..
The process now is awkward but the client is given a lot of preliminary instructions and they are carried out as outlined. I give a list over the phone and leave instructions in the car. All followed through!
Absolutely the best repair transaction ever. Completely personal, courteous, knowledgeable, thoughtful, and rapid. BMW North Haven went out of their way to ensure my experience with them was entirely pleasurable and sought out the very minimum charge for all they did for me.
Overall great experience! Everyone in the dealership was super friendly and made the process stress free.
Great service as usual. Thanks to Ashley Roudie and Luis
BMW of North Haven
610 Washington Avenue
North Haven, CT 06473
Sales: (203) 239-7272
Service: (203) 239-7373
Parts: (203) 239-7878
When you combine top-notch service, innovative technology, and world-class luxury, you get BMW of North Haven, one of the premier BMW dealers in CT. Here at BMW of North Haven, we aim to provide each customer with the Ultimate Experience from start to finish. A staple to the North Haven area, our team strives to provide a seamless car buying experience to ensure you and your BMW many joyous miles ahead. Some benefits to visiting your local authorized BMW CT retailer include:
If you are looking for an Ultimate Driving Machine and the Ultimate Experience, look no further than BMW of North Haven.
For over 28 years, the BMW of North Haven Sales and Service Teams have provided upscale services to clientele from the North Haven area, as well as New Haven, Meriden, Ansonia, Wallingford, Cheshire, Southington, Watertown, Middlebury, Plymouth, Madison, Northford, Beacon Falls, Branford, Guilford, Naugatuck, Seymour, and numerous other communities throughout the state of Connecticut.
Here at BMW of North Haven, we understand that each client is unique, and deserves an experience tailored to their needs. With our extensive inventory of new, pre-owned and certified pre-owned BMWs, we are confident you will find the ideal BMW to turn your dreams into reality, and our BMW Finance Center can help go over all your options. Contact your local authorized BMW retailer to schedule a test drive today!
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