The service experience lived up to my expectations. They have a really nice inventory mix. A lot of great cars.

edwin was very friendly and knowledgable.

The team at BMW North Haven is the best!!! Thank you Diana for all of your wonderful car knowledge!

All-Star experience! From our Sales Exec. (Mo) to the Finance person to Car Experience person (Diana- who was beyond awesome) who reviewed the car’s features at delivery! Truly a wonderful experience!

Krysti was awesome! Friendly, great customer service and she was honest! When i came to pick my car up from being serviced it was about 545 but they closed at 530 and she waited for me so that i didn’t have to wait until the next day! I’m grateful for her!

I recently purchased a BMW X3 M40i from BMW of North Haven and it was an amazing experience from start to finish. Steve Canada was an absolute pleasure to work with, he was incredibly helpful, easygoing, and took the time to really listen to what I was looking for. His professionalism and attention to detail made the entire process smooth and stress-free. I genuinely felt like he had my best interests at heart and was committed to helping me find the perfect car. I would 100% recommend anyone in the market for a new vehicle to reach out to Steve ...

Friendly staff, accommodate my needs, service representative very knowledgeable and answers all questions that I have.

Read at DealerRater

Very welcoming, Very professional!

Great service! I was updated about my vehicle via text and a video at the end of my visit with recommendations. My service provider Krysti was so helpful and knowledgeable. I will be asking for her at my next visit!

Great sales experience. No nonsense, very transparent from start to finish. Khaled Nasser made the experience quite pleasant.

First time at service department. Kristy was a fabulous service advisor, very communicative . They’ll fixed my rim for a fraction of the price the body shop quoted. Also got me for me a new driver seat frame since couple bolts were loose (free of charge since the car is still under warranty). Highly recommend for Bimmer out there.

Thank you Kristi， you the sweetest girl ever. I won’t be able to accommodate picking up my kids without your advocacy and being such considerate. Thank you for your patience and the whole team‘s hard work！

A wonderful experience from beginning to pickup! This was our first BMW and Khaled was kind, patient and went above and beyond for us. We did not find what we wanted on the lot, started to build an X1 and Khaled found the exact one coming in from Germany. It was a pleasure working with him! Michele was their “BMW Genius” and trust me SHE IS! She was kind, funny and patient with helping us set up our individual keys and modes in our X1. She took her time and went over any extra questions we had. Crystal took her ...

Excellent service, Stephanie is amazing!!

I rarely write public reviews, but after my experience at BMW of North Haven I felt compelled to share. I have bought a lot of cars over the years, from a lot of dealerships, and have had a wide variety of experience quality. My time with the team at BMW of North Haven might very well have been the best one yet. From start to finish, everything was smooth smooth smooth, everyone managed to be both professional and warm at the same time, and never did I feel like I was being pressured or was wasting my time. Quite the ...

My experience at BMW north haven was excellent from start to finish.

The best service experience I’ve ever had!!!

easiest transaction ever, sold them my car, great price for both. Didnt have to do anything, they came and picked it up

Great service, Jesus is a really nice guy

Thank you to Mo and all my new friends at BMW of North Haven! Mo - You helped me pick the right car and the communication throughout the process was amazing. Ben handled the paperwork as fast as I’ve seen. Michelle’s setup of all the features and personal tutorial on the features was spot on. No surprises at any step. I’ll be back!

I recently leased a new BMW X3 M50 and the experience was great all around. It started with my sales advisor Khaled who was meticulous and didn’t pressure me with typical sales tactics, which I really appreciate. The BMW genius, Diane, was kind and knowledgeable. Finally, the finance manager, Ben, was attentive and efficient with all the paperwork. Great overall experience, not the typical sales sharks, but people that actually love the BMW brand.

By choice, I maintain a relationship with the same client advisor, Stephanie Mismas, with whom started with years ago. Getting to know each other has the benefit of awareness of personal choices and options for the cars I would like and even the upside of getting to know one another to share personal experiences between visits, which is not limited to renewing leases! Visits to the dealership for either service or accessories coincide with a quick stop into sales. Other times, a phone call to clarify a question or direction to the appropriate party I can make without hesitation.

Very knowledgeable and wall easy to work with.

Awesome dealership - huge selection - great service

Worked with Juanita and Muhamed, both we very friendly and knowledgeable! Very responsive as well

I’ve purchased several vehicles over the past 30 years, and my recent experience with Khaled Nasser at BMW of North Haven was by far the best car purchase and delivery experience I’ve ever had. Khaled was incredibly knowledgeable, patient, and dedicated to making the deal happen exactly as I envisioned. He was never pushy and took the time to truly listen to my needs, offering thoughtful and accommodating solutions throughout the process. His attention to detail, organization, and genuine care made me feel completely confident and well taken care of every step of the way. If you’re in ...

BMW North Haven CT , The environment and staff were amazing! They win the trust and recognition of customers with professional and enthusiastic service. Thank you very much Basel saad for giving me the best car buying experience.

Outstanding experience. From the time we walked in, there was no pressure and a team from credit to service who got me in and out in a new vehicle in one day! I felt right at home like I knew this staff forever. Please stop in and see Steve, Chad, Crystal and Michelle. They are an unbeatable Team . A plus experience. Highly recommend!

We had a great experience from start to finish with the staff at BMW North Haven

North Haven BMW is a class act. My experience with this dealership has been nothing short of excellent! from sales to service. My sales rep Stephanie is a straightforward honest person who is always a pleasure to deal with. The service manager Todd is always willing to make himself available to answer questions and find resolutions to any issues. He is customer centric and drives satisfaction. He is highly knowledgeable on the BMW product line.Overall the service team is respectful, courteous, and helpful. I would highly recommend giving this dealership an opportunity to earn your buisiness.

Friendly, professional staff. The salesperson did not employ hard-⅘sell tactics. He was honest and trustworthy and a pleasure to do business with.

BMW of north haven has always been professional and reasonable dealership and service department. No complaints at all!

Traveling on a road trip through CT we experienced a flat tire in the New Haven area. We used BMW Roadside Assistance to for a tow to the nearest dealership in North Haven. Our car utilizes a rare run-flat tire not kept in onsite inventory. We expected that. The dealership ordered the tire on Thursday for Friday delivery and install. Realizing we were a late add to the Friday Service schedule we did not expect to be first in queue, however we did experience some frustrating miscommunication from the Service department trying to ascertain a realistic expectation for the fix. ...

First time coming to this dealership and had an experience working with Nick and the service department. Highly recommend!

BMW of North Haven did a great job preforming maintenance on my car and they even washed the car.

Wow! What can I say… Just Outstanding!!! “Outstanding experience at North Haven BMW! Working with Khalid in sales was truly a pleasure. He went above and beyond to ensure we found and secured the vehicle of our dreams. Khalid’s professionalism and dedication made the entire process enjoyable and stress-free. Additionally, Benjamin played a key role in making the transaction seamless. His attention to detail and support were invaluable in wrapping up everything efficiently. Highly recommend North Haven BMW, Khalid, and Benjamin for anyone looking for an exceptional car-buying experience!”

Excellent experience at NH BMW!!

Excellent service, knowledgeable friendly staff. Highly recommended.

I recently took my car to BMW of North Haven for an oil change, and I was impressed with the overall experience. The staff were friendly and professional, making the check-in process quick and easy. My car was serviced promptly, and I appreciated the thorough inspection report they provided afterward. The pricing was fair, and I felt confident that my vehicle was in good hands. I would definitely recommend BMW of North Haven for anyone needing an oil change or other services. I’ll be returning for my next maintenance appointment!

Staff is always friendly and courteous.

Consistently great service and communication. Everyone is friendly and professional. Thank you for letting me take the loaner car for an extra two days so I didn’t have to bring my car back in to get new tires. Really appreciate how accommodating you are!

BMW of North Haven is the best dealer I have ever done business with. After leasing an X1 from 1 Connecticut BMW dealer and then getting it serviced for 3 years at another, I was left loving my car but with a bad impression of the dealers I dealt with and how they treat customers after the initial deal is done. North Haven BMW changed all of that for me when it was time to buy out my lease. Every department I worked with was SO attentive, polite, patient, respectful never made me wait but an answer when I had questions. I ...

They have been helpful considerate of my thoughts and accommodating whenever I have had to deal with them

Read at DealerRater

My car was in for an oil change and as always Oraine was the best!

Basil was great. Deal was great . The whole experience was enjoyable

Great friendly service

Because it was our first service on our new BMW they came to our house, picked up our car, left us a loaner, changed the oil, did some other improvements, came back to our house with our BMW and drove the loaner car back to the dealership. It cannot get better than that.

Very professional, informative and enjoyable overall.

It was a great experience working with Crystal when I purchased my x5. Crystal explained everything in detail and did not rush or pressure me the entire time. It’s hard to find a dealership with quality people and great customer service like I experienced at BMW of North Haven. It was overall a great experience!

Friendly service with frequent updates and even a video tour/analysis of my car’s chassis.

AMAZING

Excellent service like always!

If you're thinking about buying a BMW, try BMW of North Haven. Moe, my salesperson, gave me hours of his time during 3 separate visits to the dealership (my first BMW purchase). If patience and respect from a salesperson is important to you, then go see Moe. Honestly.

Beautiful, quality & knowledgeable!!!’ Enjoyed

Overall I had a good experience except I was kept in the dark regarding the progress of the service on my vehicle until late in the day on the 2nd day. Good thing I had a loaner vehicle.

I've been searching for a new car for about a year, because I'm very particular about the bells and whistles. Someone recommended that I speak with Stephanie and I'm so glad I did. After one meeting we found the car that's perfect for me and the transaction to get the deal done was painless. She was an absolute pleasure to work with, and even followed up a few days after I got the car to make sure I was happy with everything.

Win Win from the minute we pull in until we get notified our car is ready Great team at BMW

We received extraordinary service from client advisor, Edwin Torres. We did not feel rushed or pressure instead we felt heard. Edwin was able to find the perfect option for the car we wanted for our daughter.

Outstanding experience. Very pleased with sales and finance.

Friendly staff. Jadyn was great!!! Got my vehicle and was happy with my experience here.

I recently had the pleasure of purchasing my new BMW and I couldn't be more thrilled with the entire experience! From the moment I walked into the dealership, I was greeted by a warm and welcoming atmosphere. My sales representative, Khaled took the time to understand my needs and preferences, guiding me through the various models and features that would best suit my lifestyle. Crystal the business manger was also very Patient with all my questions and insured, I felt confident in my decision, Overall, my experience with BMW has been outstanding. I am absolutely in love with my ...

Great, the service was done very fast and professional, will definitely send my car here next time .

Bought a 2018 Toyota 4runner limited from this dealer and it was a pretty smooth process. Within 2 days the car was mine. Thanks Edwin !!!

Read at DealerRater

Great professional experience khaled from sales and Chrystal in the financial department. I will recommend them to friends and family

Professional response to my questions.

Had a great experience, relaxed environment and Basel Saad my sales representative was fantastic. Thank you!

Stephanie is outstanding to work with

I recently purchased a vehicle from BMW of North Haven, and I couldn't be more impressed with the exceptional service I received from my salesman, Khaled. He was professional, nice, and truly understanding of my needs and time constraints of needing a new vehicle . Khaled went above and beyond to ensure I had a smooth and stress-free experience.If I ever need to buy another vehicle, Khaled will be my go-to person every time. I highly recommend him to anyone in the market for a vehicle. Thank you, Khaled !!

First Service Sevice visit was Fantastic…. Todd, Dave, and Krysti, were great to work with!

Read at DealerRater

I searched for the perfect BMW for several months before buying my dream car at BMW of North Haven. I had previously had some really horrible experiences with other dealerships, so I was hesitant when I found the car I had been looking for here. I worked with Basel and he was so informative, professional and friendly from start to finish. He explained all of the features and benefits of the vehicle, without being pushy. There was a stop sale on my x3 at the time and he was very transparent about the fact that I would not be able ...

Read at DealerRater

Sales and support staff are more than attentive …and knowledgeable…showroom and repair waiting area are comfortable and clean.

Read at DealerRater