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Our Reviews
BMW of North Haven is the only place you should be buying your vehicles! Beautiful showroom, friendly staff and excellent customer service! On the financing side, Matthew is a true professional and makes what is typically the most frustrating aspect of car buying a breeze. On the sales side, Basel Saad is an absolute rockstar. He has a tremendous amount of experience at BMW and his customer service is second to none. I can’t recommend going to Basel enough for any of your BMW needs! In a market when car inventory is at an all time low, Basel and ...
BMW of North Haven is the only place you should be buying your vehicles! Beautiful showroom, friendly staff and excellent customer service! On the financing side, Matthew is a true professional and makes what is typically the most frustrating aspect of car buying a breeze. On the sales side, Basel Saad is an absolute rockstar. He has a tremendous amount of experience at BMW and his customer service is second to none. I can’t recommend going to Basel enough for any of your BMW needs! In a market when car inventory is at an all time low, Basel and ...
As a first time BMW owner, I had no idea what to expect when I walked in.. I was blown away by the level of professionalism and it was truly a positive experience!
Great sales person and the service supporting my purchase was fine. Didn’t feel any pressure and we done quickly.
Quick and easy transaction. Clean and professional dealership. Very happy with the ease of the transaction
My BMW needed a tech upgrade and North Haven BMW took excellent care of my car as always.Thank you for the great service !
I spend the time and drive the extra distance to this dealership because I trust the people there. They're extremely helpful, friendly and honest.
Love my new M340i xDrive! Basel and Matthew are rockstars, and I'm already looking forward to my next purchase!
Everyone at BMW of North Haven was very helpful and knowledgeable when we purchased our car. No complaints whatsoever.
Our 3rd BMW from this dealership Everyone is professional and knowledgeable Service Department has always been first rate
I worked with Basel Saad throughout my transaction with BMW of North Haven. Mr. Saad was very informative, patient, and friendly the entire time. I was 50/50 on trading in my 2016 Audi S4 because I loved owning that car, but Mr. Saad provided an offer and pressure-free buying experience that was worthwhile and confidence inspiring that I would become a longterm customer. The entire staff of BMW of North Haven deserves a 5-star rating. Several of the sales employees offered assistance while was looking around the showroom as well as outside at the numerous inventory. You don’t get that kind ...
Friendly, knowledgeable people in the sales and service departments. All employees very polite and helpful.
Excellent customer service with Basel. The team at BMW of North Haven was very welcoming.
On a Tuesday, a friend suggested I talk to Basel after seeing a car that was available and that I had been eyeing for a long time. Basel is one cool cat - handed me the keys when I arrived for my appointment and told me to have fun! Without going into all the details, I'll just say that he went above and beyond what I expected, and I drove the car home exactly 24 hours from my test drive. The entire staff at North Haven BMW has earned me as a repeat customer based on service alone (and so ...
Another great service appointment. Alison is fantastic. Very friendly and easy to work with. Thanks!!
I have been coming to them for the past 7+ years. They consistently do an excellent job. I am really pleased with the ease they transition me to a new car. There post sale service is great and I really appreciate what they do
I really liked the place very spacious and very safe especially with the situation we are living with COVID
This is the fourth vehicle I have either leased or purchased thru Basel Saad at North Haven BMW. It’s the best car buying experience one could hope for. Basel is a pleasure to work with, as is Matt in Finance. Special thanks to Joseph, who spent almost two hours orienting us to the features of our new X1. Simply stated, when working with Basel there is no BS or high pressure sales tactics. He makes every effort to help you accomplish your goals. I bought my first BMW thru Basel at North Haven when I lived in the area. ...
Basel and his team were amazing from the start. I found my new favorite dealership. These guys treat you like family. A+++
Excellent customer service , Staff was great with keeping me up to date with my repairs. It was a pleasure
Incredible friendly customer service working with Stephanie and the staff was a pleasure. Great experience.
Kind, friendly and good follow up with us. Very unlike other dealers in this area.
I don't recommend BMW North Haven. If I could give zero stars I would. Was told to fill out a form online for reimbursement for the water pump and thermostat for my 2013 BMW 135i (just turned 40k miles on the engine) and I should get reimbursed for the repair. Two weeks later, was denied reimbursement, not eligible for reimbursement because it was mailed after May 5, 2021. I contacted the attorney that handled the class action lawsuit against BMW regarding reimbursement eligibility for defective water pumps. I received this email from the attorney stating that "If I put in the ...
It was an warm and easy experience. Mr. Combs was very helpful. One young man taught us hot to use all the new high tech equipment.
Great dealership and friendly, helpful staff. I've leased 2 BMWs, and recently bought out my lease, and have had a stellar experience every time. If you are looking for a new car, ask for Stephanie Mismas for best service. She's incredible to work with. Highly recommend!
Great service from Chris and the whole team. Worked with us to have the car ready and purchase/pickup process was organized, fast, informative and friendly. We definitely would work with North Haven BMW again.
The place is great very professional and on time and on track with everything and anything
Phenomenal experience from start to finish! This is an exceptional dealership through the leader ship of its owner all the way through each and every employee, the culture and attention to detail is first rate. Please strongly consider this dealership as an option in your journey for a new or preowned vehicle, You will not be disappointed. My experience has been flawless and I am exceptionally happy overall.
Everything was done professionally.
Basil is professional! Been buying / leasing card from him for over 20 years An awesome experience
Service was phenomenal The general manager was amazing. Corey. I would go back to work with him and financial person Matt.
Brendan guided us patiently and professionally through the lengthy process of selecting the car that we wanted. Thank you!
Attentive staff. Ellen approached me as soon as I walked in. I knew what cars I wanted to look at, some were no longer available. Went for a test drive. Loved the car and came back with my husband. Ellen was easy to be with very friendly
Excellent service and communication. I would recommend everyone to use BMW of North Haven service department
Very professional and courteous treatment from Brendan, Ben, Eddy and Joe. They all were knowledgeable in their ares of expertise. Will not hesitate to return to the dealership for our next purchase.
Buying experience was quick and easy. Started process online and completed deal in showroom on same day.
The best experience. Very helpful and cordial. This is the only place I’ll buy my cars.
Professional and personal service throughout, from the sales process to finalizing the paperwork. No high pressure from anyone was very much appreciated. Basel was very professional and accommodating and structured a fair deal. From start to finish a good experience.
The friendliest staff very knowledgeable and thorough. My first experience with BMW and it would make me Want to go back.
Deakership has excellent customer service Basel goes above and beyond in order to put you in a car suited to your specific tastes. Should consider Basel and this dealership for your automotive needs
I called dealership for appointment and was greeted warmly and on time. My salesman listened to me showed me what I wanted to see. I was never pressured into making a decision on the spot which can be annoying. His patients with me and the test drive was enough for me to buy the car
Professional and informative . She is a class act. I would refer her to anyone that I know.
From the moment we arrived at BMW of North Haven it was simply the best experience we have had purchasing a vehicle. First and foremost, Ryan Aldrich was the consummate professional and made of feel right at ease with his patient and laid-back sales approach. We were looking for a safe and dependable vehicle for our 16 year old daughter and Ryan really listened to our concerns and found us the perfect car for her. We surprised her with the car on Christmas and by the look on her face, we definitely chose the right one with his guidance and advice. ...
Great salesperson Ellen McHenry. Friendly, knowledgeable and easy to work with her. I’ll buy again.
I’d like to preface by stating that this is my 8th bmw purchase . I’ve dealt with countless salesman . Andres Duque is an exceptional salesman . Not pushy , we’ll informed and more importantly trustworthy . My experience from star to finish was pleasant and with out a single issue . Highly recommend this dealer and of course Andres/ Andy !
Everyone was very knowledgeable and courteous to deal with. I love my car!
A repair that was done in-correctly was CORRECTED and the service advisor the second time was a GEM, he understood the issue and had in corrected in a timely manner. I appreciate good customer service. Rare find nodays!
Everyone at BMW of North Haven was very helpful. Stephanie was very patient and carefully reviewed all my options toward the end of my lease term. Very pleased with their attention and service.
For once I had a great experience at a Dealership. Stephanie Mismas was our Client Advisor. When I told her the vehicle was for my wife, she focused on her wants and needs. From her presentation, to the test drive. She concentrated on the right person. From sales to the paperwork, it was a pleasant experience. Made her follow up call to make sure everything was ok and to see if my wife had any questions. Would recommend Stephanie to anyone looking for a BMW.
Great dealership to work with. Our salesman Bazel delivered as he promised, we are very happy with his work. It was our car #4 from them over the years and I am sure that it will not be the last one.
The customer service is outstanding. My Service Advisor Allison kept me abreast of what needed to be done to my car, when it was going to happen and approximately when it would be completed. I felt very comfortable and confident with what was being done
Very clean and professional. Always helpful and concerned about my auto. Always fixes car on first visit.
What a great team at BMW North Haven from Andy to Chandran, we will definitely buy again from them!
Working with BMW of North Haven was a pleasure...especially dealing with Basel Saad! Basel understood what I was looking for and delivered without asking for any sacrifices. We're more than happy with our new vehicle and would recommend this dealership to anyone in thr market for a BMW.
Greta service from sales to when left with car.
A Great car dealer, sales associates are terrific, extremely knowledgeable and have excellent comfortable customer service. It was a pleasure working with them and will definitely recommend and come back for future purchases. I felt very confident with what I was leaving with and for a first time lease buyer they took the time to walk me through it and give me the best offer for my budget.
BMW of North Haven is an excellent dealership. Our sales associate Basel Saad is great to work with. He had several option ideas for us as we began our search for our new car. He was extremely helpful with any questions we had. He was diligent in finding the exact car we wanted. He made the purchase of our new car a breeze! We have purchased 3 cars from this dealership as well as another family member and we will remain loyal to BMW of North Haven.
The sale was handled very well, the staff involved did a great job. The Paperwork went extremely fast and the instruction on the vehicle and help was outstanding. The car was perfect other than it was a rainy day. Very satisfied.
I love the kindness, over all customer care. I had to book out several weeks and waited for job to be done. I was there over two hours for just an oil change. While that was frustrating I did get the sense that the tech went through the vehicle and noted anything that needed to be given attention on vehicle.
BMW of North Haven is one of the most professional and customer oriented dealers my family had had the pleasure of working with. It’s Basel, and the teams’, dedication that makes us returning customers and is the reason I personally will continue my loyalty to the BMW community.
This is my second BMW purchase with Stephanie. She understands how I want to do business, answers all my questions and gets me all the information I need quickly and is a delight to work with. I could have purchase my new car at another dealership closer to my home, but it is absolutely worth the extra drive to work with Stephanie and bmw north haven!
The service department is excellent. I've been servicing my vehicle here for years and it is always a good experience.
The service quality was excellent, I received a complimentary inspection for problems to address before minor issues turned into something major. The loner vehicle was also great to have. I’m very happy to have taken the recommendation of a friend to have my BMW serviced here.
We have been with the BMW family for years. The staff & very friendly and we have been very pleased over the years.
BMW of North Haven is first class all the way. This is my 6th lease and I could not be happier with my new car!! Everyone I have ever dealt since day one has been 5 star.
Basel and BMW of North Haven provided Friendly straightforward process in the purchase and delivery of X5. The Finance representative and Product Expert were also very pleasant and helpful.
Excellent client services, knowledgeable and attentive staff. The pleasant environment makes it an enjoyable experience.
All service was performed in the timeline stated . Everyone was professional and did what they could to ensure the process was stress free
Excellent experience from start to finish. Ellen was a knowledge and pleasant agent and Ed was very helpful with sorting out all the finances so my wife and I were comfortable with the deal we made.
Ryan Aldrich is THE BEST! He is honest and trustworthy. I am so fortunate to have gotten him as my sales person. If you had to choose anyone as your go to guy for your dealership, he is the one. He spent, literally, weeks, looking for the perfect car for me. I ended up finding one on line at another dealership and bought one from them. I was devastated that Ryan wasn’t the one I bought the car from. When I told Ryan, he was completely understanding and very happy for me. Well….Karma is a powerful thing! This ...
Everyone I worked with was professional, knowledgeable and helpful. Unlike other dealerships and agencies, there was no pressure to “sell” me a vehicle. The beauty of the vehicle and the attitude and effort of all staff, was enough to close the sale
I have been using BMW of North Haven to service my cars for at least 9 years and they consistently provide excellent service. The staff are friendly, knowledgeable and professional and I feel comfortable that they are servicing my car in an honest manner. The customer is their top priority! Over the years I have used a loner vehicle, waited on site and used overnight drop off for service and each option was great. The service department communicates all unexpected issues and usually has the parts on site to make the repairs. I will be using BMW of North Haven for ...
Been doing business with BMW Mauro motors for 25 years always a great experience and great service
I have to say this was one of best experiences I have ever had buying a vehicle. This was my first BMW and Chris Combs made the experience as smooth as possible No pressure at all Revived everything I ask for and then some Thank you Mauro Motors for a amazing experience
I was extremely satisfied with my entire experience, from the test-drive of the X3 to the processing of my lease. Chris Combs is very conscientious, reliable, and professional.
I serviced my 2014 BMW M5 and I am very happy and satisfied. I appreciate that the technician took his time and checked my car carefully. Great experience! Thank you.
Excellent attention to detail by Don Smith. Good communication on new issues on preventative maintenance due to age of my beautiful 750il.
Courtesy Loaner Specials
Pre-Owned Vehicle Specials
THE 2 SERIES
FINALLY, THE REBELS HAVE A CAUSE
From performance and handling that make your pulse race faster to a rich sports car heritage, this is a vehicle that’s all heart and pure BMW. Get behind the wheel of the BMW 2 Series, and let your emotions have their way with you. Available in a coupe and a convertible.
THE 3 SERIES
THE ICON LIVES ON
In 1975, BMW sparked a revolution with the 3 Series. And more than 40 years later, it’s still the benchmark of the segment it invented. Forever evolving, its style and handling make it the most popular Series in the lineup. Each of its three models—Sedan, Sports Wagon and Gran Turismo—guarantee the ultimate thrills.
THE 4 SERIES
ONLY ONE WORD DESCRIBES IT. UN4GETTABLE.
It’s impossible to see the BMW 4 Series Coupe, Convertible and Gran Coupe and not feel their athleticism. Yes, they were born from the iconic 3 Series. But, a sleeker, more aggressive design matched with thrilling power makes each 4 Series model stand out in its own beguiling way.
THE 5 SERIES
SOPHISTICATION, TURBOCHARGED
Since its inception, the 5 Series has combined legendary BMW performance with a level of refinement that knows no equal. With leading innovations in both driving dynamics and interior technology, the All-New 5 Series is just as ambitious as those who drive it.
THE 6 SERIES
LUXURY WITH AN EDGE.
With curves that captivate and power that astounds, the uniquely stunning 6 Series elevates driving into an art form. Each one of its three models—Coupe, Convertible and Gran Coupe—is a one-of-a-kind masterpiece that delivers thrills you’ll savor over every mile.
THE 7 SERIES
THE FUTURE OF LUXURY IS HERE.
The BMW 7 Series reaches new altitudes in technology, comfort, and performance while integrating them seamlessly into a luxury experience for both drivers and passengers. With more innovations than any other car in its class and a wealth of athleticism, the 7 Series effortlessly takes the pole position for the future of luxury travel.
8 Series
THE 8 SERIES
The incredible BMW 8 Series reinvented to thrill the senses. Muscular, sleek, and striking, this Series combines motorsport heritage with the very latest design and technology.
THE M SERIES
BREAK ALL THE RULES
Filled with power normally reserved for the track, M generates pulse-racing performance unlike anything else. And after 40 years, M models aren’t done pushing their power to the limits. But don’t worry; they’re still street legal. Barely.
THE X1
UPGRADE YOUR ADVENTURES
Whether you’re off for a quick ride through the city or an extended road trip with family and friends, your adventure begins with the BMW X1.
THE X2
SPIRITED AND SPORTY
With its coupe-inspired construction, surprising power, and available high-performance components, the BMW X2 is a truly liberating drive.
THE X3
ASSERT YOUR INDEPENDENCE
The BMW X3 lineup offers brand new technology and design features to keep you active, engaged, and one with the road.
THE X4
UNBRIDLED POWER
The dynamic character of the new X4 lineup is on full display. With powerful engines, superior handling, and precise shifting ability, you’ll surpass the competition.
THE X5
THE NATURAL LEADER
Vacation rides, long drives, and everyday lives. Whether you’re seeking out thrills or convenience, the BMW X5 SAV is ready to perform.
THE X6
INTENSIFY YOUR EVERY DRIVE
Transformative design. Convenient features. Connected technology. The BMW X6 Sports Activity Coupe was designed to fit perfectly into your life.
THE X7
GRAND ACCOMMODATIONS
The generous configuration and premium features in the BMW X7 SAV evoke a feeling of spacious freedom while the engineering ensures driving comfort from the inside out.
— BMW Aftersales —
Schedule Service Appointment
Contact Us
BMW of North Haven
610 Washington Avenue
North Haven, CT 06473
Sales: (203) 239-7272
Service: (203) 239-7373
Parts: (203) 239-7878
- Monday - Thursday8:30 AM - 7:00 PM
- Friday8:30 AM - 6:00 PM
- Saturday8:30 AM - 5:00 PM
- SundayClosed
- Monday - Friday7:30 AM - 5:30 PM
- Saturday - SundayClosed
Welcome To BMW of North Haven
When you combine top-notch service, innovative technology, and world-class luxury, you get BMW of North Haven, one of the premier BMW dealers in CT. Here at BMW of North Haven, we aim to provide each customer with the Ultimate Experience from start to finish. A staple to the North Haven area, our team strives to provide a seamless car buying experience to ensure you and your BMW many joyous miles ahead. Some benefits to visiting your local authorized BMW CT retailer include:
- Our BMW Dealership and BMW Service Center provides a plethora of services for you to explore.
- We offer a wide array of new BMW models for sale, from the sporty BMW 4 Series coupe and convertible models to the popular BMW X5 Sports Activity Vehicle.
- High-quality pre-owned cars that allow you to enjoy the technology, comfort, and performance of BMW models without stretching your wallet.
- We are a BMW M Certified Dealer, which means if you crave high-performance thrills in a BMW M Series model, we have you covered.
If you are looking for an Ultimate Driving Machine and the Ultimate Experience, look no further than BMW of North Haven.
Enjoy the Ultimate Customer Service
For over 28 years, the BMW of North Haven Sales and Service Teams have provided upscale services to clientele from the North Haven area, as well as New Haven, Meriden, Ansonia, Wallingford, Cheshire, Southington, Watertown, Middlebury, Plymouth, Madison, Northford, Beacon Falls, Branford, Guilford, Naugatuck, Seymour, and numerous other communities throughout the state of Connecticut.
Here at BMW of North Haven, we understand that each client is unique, and deserves an experience tailored to their needs. With our extensive inventory of new, pre-owned and certified pre-owned BMWs, we are confident you will find the ideal BMW to turn your dreams into reality, and our BMW Finance Center can help go over all your options. Contact your local authorized BMW retailer to schedule a test drive today!
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(203) 239-7272
Call Now610 Washington Avenue • North Haven, CT 06473
Get DirectionsToday's Hours:
Open Today! Sales: 8:30am-7pm
Open Today! Service: 7:30am-5:30pm
Open Today! Parts: 7:30am-5:30pm
