Excellent service, very quick in checking the car in. Gave me updates on the service process. Not the cheapest place for service but you get what you pay for!

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Bought a 2019 X3 from Basel, it was an excellent, easy, and quick experience. No hassle, no BS. Financing process was also great, there was no pressure or fast talk into buying any extra services. Car is a CPO with 11k miles but looks and drives like brand new. Good detailing upon delivery. This is my 3rd BMW, but first time buying from BMW of NH. Will buy from this establishment again for all and any future purchases.

Great experience! No pressure. Mike was a excellent Salesman.

Fantastic! Fast friendly and cleanly.

Effortless process Ellen was fantastic

Brendan was great and the entire process was very smooth.

No waiting at all for service. I arrived at my appointment time, they took the car in right away, and finished when promised 90 minutes later. The car was spotless inside and out just like when I brought it in. Staff is very nice and polite. Waiting area is very nice.

Had a great experience for my service appointment. Friendly, down to earth staff. Fast and reliable, definitely met my expectation.

Great Service and Help ! Always satisfied with Bmw of North Haven ! Highly recommend to anyone !

Alison very helpful. Easy process

I’m always treated like royalty at Mauro Motors. Megan and Nick in the Service Department are amazing!!

I’ve had great sales and service experiences at BMW of North Haven since 1999 and don’t hesitate to refer others whenever I have the chance!

Service is quick and thorough. Very friendly staff.

Excellent service. Very professional. They keep tracking and respond you right away. No issues since last 3 years

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Brought in a BMW hard top convertible for service, met by Alison Connors she was very nice. Very helpful. Also, David Argentino tech answered questions we had about the car that is new to us. Also the Tech Mark Lagasse thank you for working out our problems with the misfire…Really enjoyed our experience at BMW of North Haven. I highly recommend their personnel . Thank you for a great experience we will return.

Great service and communication. Would buy here again and will definitely continue to use the top notch service department!

Great service. Nick did a great job handling the whole service and fixing a minor problem I had. I was in and out quickly with a loaner and the car was finished when promised.

I purchased my new BMW X3 M40 through Basel and it was a fantastic experience. He helped me build the exact car I wanted, he kept me updated throughout the entire production process and made the entire transaction easy and seamless. I highly recommend BMW of North Haven and Basel Saad if you’re looking to purchase a car!

Don Smith was a great service advisor!!! My appointment was on time and I was sent a video of what in the future would need to replaced on my BMW. Waiting area was clean everyone was friendly and professional. Thank you!!!

Nice clean place, hosted a cars and coffee with lots.of.cool cars

Excellent service! Friendly atmosphere!

Love the dealership and service dept! Friendly and courteous service personnel and a joy to deal with when necessary. 5/5 stars ⭐️

Always fast and courteous service.

Most friendly, efficient BMW dealership!! A pleasure to work with!

The most incredible BM dealership and quality people and service in Connecticut I can’t begin to tell you how good Don and Megan are to work with and Robyn service are so knowledgeable and caring. My car is never ran this good

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Excellent service. Very attentive. Love it.

I can't wait to start my employment with BMW of North Haven, everyone I've had the pleasure to meet so far has been amazing!

This was my first experience with BMW and I am happy about car. All the employees were very professional and polite, especially Brendan was one of the best.

Fantastic service and nice and warm people , Sooooo appreciate and love this amazing place very much !

I went into the dealership looking for guidance on purchasing a vehicle. Brendan was very professional and patient with assisting me with my questions and completing a test drive of the car. I was able to purchase a car with no hassle and would definitely work with him again in the future.

Great buying experience overall. Mohammad, Matthew and Joseph all went above and beyond to ensure we could purchase the exact car we wanted, finance it at a competitive rate, and ensure we understood how to operate all of the advanced features of the vehicle.

The service at BMW of North Haven is the reason I have been going there for 16 years. Service is a priority for me and they do it right!!

The facility is always “top shelf”. The staff is courteous, if you need something or have that lost look on your face, someone will always ask you if need help.

Don was excellent . He just didn’t fix my BMW beeping sound for the alarm Which we spoke about numerous time

I went to get my oil change today at the BMW in North Haven. My serviceman Nick was wonderful. I did not have to wait long and was kept apprised of everything they were doing on the car. Everyone was so professional and kind.

Great service today and ease of getting a loaner. Issue was solved in the same day.

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I called for service and they got me in the very next day. They were very courteous and professional in every way. It was raining when I left and they brought the car inside the garage for me to get in it out of the rain. Now it drives like a brand new car!

Best experience i’ve ever had at a dealership, i was immediately greeted by Stephanie who helped me out with everything and made it as smooth as possible. I was in and out before i knew it with my new to me 2018 BMW 340i! Huge thanks to Matthew and Stephanie for making this possible and with no issues. Would highly recommend to anyone looking for a new car

Had my car serviced here today. They were able to get me in quickly and handled the issue with equal speed. I am very pleased with the service and the way I was treated

My parents went to buy a car at BMW North Haven and they are so happy with their car. Muhamed Efendic helped them through the process and they were able to get the car they wanted so quickly. We asked for Chinese as a language option on the car when the car had already arrived but they were able to add it which other car dealerships that we went to couldn’t do that for us. We are really happy with our experience here and the staff members are so friendly and helpful through the process!

Wonderful people and excellent service!

It’s always a pleasure to go there… I have developed a great friendship with this dealership. It’s like I walked into heaven each time I step my foot in there because, everyone is always so pleasant and a pleasure to work with.

Always a respectful friendly environment. Someone is always making sure you are being taken care of. They also make you feel that they know your time is important and keep you updated.

I had to drop my car off the day before my scheduled appointment, and the team was very accommodating. To my surprise, Nick contacted me that same day to provide their suggestions to address my concerns. Nick was very helpful and explained what was required now vs what could wait until my next visit. I appreciated that so much! Not all dealerships do that. Nick's service stood out for me today!

Communication was great and the service seems perfect. They took care of a recall and some other no cost items as well as installing new tires that were needed. Once again a great experience! Steve H.

21 years of doing business here, several new BMW’s. Flawless relationship. If you go look for Basel you won’t regret it.

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Always a great experience with complete professionals!! Car #3

Staff is friendly and attentive. Facility is very clean. Orientation was very thorough and informative.

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The staff is courteous, friendly and helpful. Dealership is clean and comfortable. Location is right off the highway. Great place to purchase a vehicle.

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Very reliable and honest place

The north haven team is super helpful, caring, knowledgeable and truly provides a great customer experience.

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Awesome. Love the service. Easy process with financing. The sales people are ALL very friendly.

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Clean and easy process and great vehicle this far, would definitely recommend checking out the dealership

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