Excellent experience from start to finish. A friend recommended North Haven BMW as the best in CT for service and he was right. As we had both cars in, we received a loaner. Alison was helpful every step of the way, as were the other staff members. We were notified of additional work and given the option of moving forward or waiting - all through a clear text system. Highly recommend!!

Received great and wonderful service from Ashley at service department !! It was by far the best experience I had with any other dealership including Lexus dealership. I trade in Lexus for BMW at North Haven BMW. Keep up the great work !!

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BMW service goes beyond the standard in every way. I am fortunate enough to have Ashley at BMW North Haven as my go to person and she is excellent from when I drop the car to the pickup. She keeps me informed the entire time and the work is exceptional.

I have always had fantastic service from the team at BMW of North Haven. The team takes the time to go over your options and make sure all is clear so surprises are minimal. Even the surprises are quickly and carefully reviewed so you can make the best decision possible.

Excellent communication during repair process. Once back ordered part arrived service was quickly finished.

I just so happen to be looking for a particular BMW and they had it in stock. The purchase was smooth and easy. They were very welcoming, respectful, professional I can’t speak more Highly enough about North Haven Bmw!!!

Courteous staff, fast service, 5 stars

Super friendly super helpful super knowledgeable. Highly recommend !!!

I recently had my 2007 BMW serviced at BMW of North Haven, and I must say, their professionalism and thoughtfulness were truly commendable. They handled the recall with precision, and what stood out was their no pressure approach in offering additional repairs. Moreover, their affordable 3-year oil change deal is a great bonus. I can’t speak highly enough of their service department. Kudos to the entire team at BMW in North Haven for a job well done. ⭐️⭐️⭐️⭐️⭐️

I was treated very well at BMW of North Haven. The Sales Advisor, Basel Saad, with whom I worked, was cordial and very helpful in "moving" me through the leasing process. And the BMW Genius, Diana Fink, was a good listener, very patient and quite informative in addressing all of my questions. I was appreciative of the fact that she encouraged me to call if I had any further questions.

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Responsive, knowledgeable and helpful

Very helpful and not pushy. Even washed the car before I picked it up from the service department.

Clean and very well prepare professionals are welcoming you from the drop off garage.

I got the car of my dream and Mohamed is the best people in this world! He’s a great seller person and I’m very happy for my purchasing! Thank you

Malcolm (our sales associate) was wonderful to work with. Sharep dressed young man with a personality to match. He has been so helpful and always smiling. Great experience.

Excellent service!

I travel all the way to North Haven BMW because of poor reviews of New Country. Service is amazing here and they get the job done right while actually caring for your vehicle and your safety. They're very transparent and aren't scam artists like some other dealerships.

Very easy to deal with and got me the perfect car. My sales person Stephanie was great to work with!

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Excellent customer service, great work!

Wonderful service! Staff is pleasant, accommodating and professional. Top notch service, highly recommend!

Each and every time I bring any of my vehicles in for service, I get more than I expected. Very friendly and knowledgable staff. I dont trust going anywhere else. Top notch service through and through!

Very Friendly and knowledgeable. Took time to go over all information. Thank you Edwin Torres and entire staff.

Edwin was super helpful!

The very best BMW Dealer in CT. The service department is truly a service department. Knowledgeable and helpful beyond comprehension. I can't say enough.

Ashley and the entire staff were great. The issues with my car were fixed, the loaner car they gave me was spotless and my car was returned spotless. Thanks!

The North Haven Connecticut Staff at BMW Mauro Motors is the best!!! What a great team

Amzing service, well knowledgeable team, white gloves service by all means. Can’t be happier with my choice

Great Customer Service!

The service and timely manner on completing the task that was presented was amazing.

Great service and friendly knowledgeable staff!

Edwin and Vinny took such great care of us and we LOVE our new X5! If you're looking for a new car, go see these guys now!

Excellent service!

Excellent experience. Customer service is top notch. Vehicle service, second to none.

Excellent customer service

Ashley was so helpful. She was able to get me an appointment quickly and took care of everything for me. Thank you so much.

Good service-,as always

Always an awesome experience with BMW in North Haven

Staff was very polite and very efficient.

The service was excellent. The technician pays attention to the little details. Thank you to all involved.

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Very satisfied

Was very appreciative when my car wasn’t going to be ready they got me into a loaner quickly. The car looked beautiful when I picked it up. Nothing but top notch service.

Professional service nice guy! Went the extra mile

EXPERIENCE WAS GREAT LOVE NORTH HAVEN BMW

The People are Just So nice and professional

Drove in from out of town to purchase a pre-owned vehicle. Internet sales team and salesman, Edwin, in particular, were amazing. It can be difficult purchasing from a distance, but the entire process went by smoothly. Team was fast to respond, and everything was ready when I arrived. Love the vehicle and great service...highly recommended! Thanks!

I have owned my BMW for about 6 months. So far my experience with BMW of North Haven has been great.

Customer service was amazing and the video of what was wrong with the car is a very nice touch

Everyone was very kind patient and professional. They try their very best to make me happy with your vehicle so I would recommend north haven Bmw to anyone thank you Don, Ashley, and all the great staff that try to help me.

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Ashley did right by us and ensured our service experience with BMW North Haven was exceptional as usual. The sales team is fantastic and without a doubt the best in the area. Ask for Stephanie when you visit the sales department.

Everyone is always nice & helpful Service is very accommodating

BMW provides great customer service and is efficient in the maintenance department. Good communication throughout!

I love it there. They give you recommendations and it’s totally up to you if you want to do any recommendations and also have a link you can track you vehicle the whole time

After being disappointed with the level of service I received at Acura, I decided to stop into BMW of North Haven on a whim. Stephanie Mismas happened to be available to assist me that day and I am so grateful to have been paired with her. I never anticipated a car buying experience could be both non-adversarial and exciting without the stress that normally accompanies it. Stephanie was fantastic throughout the entire process, always patient, knowledgeable, and kind. We weren’t expecting to buy a second car, but once my wife started working with Stephanie, she immediately felt the same ...

Very efficient and helpful staff. Easy in and out. Nice wait area and car done on time.

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I was completely impressed with their professionalism and customer service. Great experience!! Thank you Taylor and Stephanie.

We just purchased our first BMW! Our Experience at BMW of North Haven Connecticut was outstanding. Our sales person, Steve Canada is genuine, professional, and a real pleasure to work A great guy! Crystal Carrano, business manager, is delightful, smart, and approachable. She was prepared and organized for our meeting which was very impressive. The overall experience could not have been better. Thanks to you both! Best regards, Marie and Rusty Simon P.S… Steve, keep your eyes out for my convertible!

Wow, what an amazing car buying experience. I’ve waited one week since I purchased my BMW X5 before submitting this review and I’m still so incredibly impressed with this dealership. Malcolm, my sales rep, was absolutely top notch: knowledgeable, patient, a great listener, and trustworthy! Malcolm, frankly, was the reason why I purchased from BoNH. Lee, Sales Manager, Crystal, Finance, and Yamna, BMW Genius, were all as impressive: working at my pace, extremely thorough, and accommodating. This was a first class, 5-star, car buying experience!

I had a great experience purchasing my first car with Ronny Torres! He was very informative and patient with me during the process. Thank you!

Top of the line service, everyone was extremely nice & helpful. Everything was explained throughly through the entire process and they made sure I was comfortable with every step. Steve & KJ were amazing. Thank you BMW of North Haven!!

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I recently was in search of a new & fun car since my boys became adults and an SUV was no longer needed. I met with Malcolm Stewart and he took us on a test drive of one I had seen online. I really liked it and saw several others on the lot that I liked as well. I told him what I was looking for and he immediately knew of what he could show me next. Within a week I was in my 2022 BMW 430i coupe!! The ease of doing business with the entire team was exactly what any ...

My Service Advisor Donald is knowledgeable and very nice a wonderful person, The Service is Quick and on point , The customer service people behind the counter are very nice but they need some type of shirt or jacket with the company logo, So you will know they work there, This is BMW they need to look more professional, also the car loner option is not good for the amount of money BMWS cost !!Overall all its a great place to get your car fix.

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Everything went well serviced my vehicle everyone was very helpful and courteous

Excellent and very professional team. Our Service Advisor Nick was easily accessible and proactive handling our urgent issue quickly. Highly recommended!

Very personable