Great, the service was done very fast and professional, will definitely send my car here next time .

Bought a 2018 Toyota 4runner limited from this dealer and it was a pretty smooth process. Within 2 days the car was mine. Thanks Edwin !!!

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Great professional experience khaled from sales and Chrystal in the financial department. I will recommend them to friends and family

Professional response to my questions.

Had a great experience, relaxed environment and Basel Saad my sales representative was fantastic. Thank you!

Stephanie is outstanding to work with

I recently purchased a vehicle from BMW of North Haven, and I couldn't be more impressed with the exceptional service I received from my salesman, Khaled. He was professional, nice, and truly understanding of my needs and time constraints of needing a new vehicle . Khaled went above and beyond to ensure I had a smooth and stress-free experience.If I ever need to buy another vehicle, Khaled will be my go-to person every time. I highly recommend him to anyone in the market for a vehicle. Thank you, Khaled !!

Professional, patient and helpful!

Lovely experience and friendly staff. Communicated clearly and throughout service. Would 100% recommend!

Excellent selection of BMW’s and great costumer service. My client advisor Ethan listened, was patient, fun, and helped find the perfect X5 for me. The business manager Crystal absolutely crushed the financial piece. Diana the BMW technology genius is a ROCK STAR! The hands on education she provided on the technology and capabilities of the X5 was AMAZING!! Fabulous team all around.

Great service - timely and well done

Alison C. at BMW of North Haven is a true professional and explained all aspects of the service. Her communication and proactiveness allowed for the best outcomes. Thank you Alison!

Very good 1st visit. I’ll be back

Super friendly, knowledgeable and patient!

Service with a smile! We had a great experience at BMW of North Haven. Edwin guides use through the process. Michelle taught us everything we needed to know about how to use the amazing features of the car and Christina navigated us through the financing. I wholeheartedly recommend BMW of NH. They treat you like royalty! ♥️

The service was great and the communication to keep me up to date with what was going on with my car and I appreciated getting my car back in a timely manner

Excellent customer service, respectful, honest and extremely helpful. Love my new car

Great service, easy to talk to highly recommend doing business with Steve!!

Khaled Nasser was extremely informative. Gave me all of the details that I needed to assure me I would be buying a reliable car.

Fast and efficient!

It took me some time to negotiate but at the end they fix everything and more! Thanks Edwin from sales and Todd the service manager! Please get the top of the line warranty!

Great service

BMW north haven was very helpful and handled all my concerns and maintenance in a timely manor. They were very professional , explained everything that was required and helped with all the questions I had.

My experience at BME North Haven was phenomenal. The gentleman who assisted me was professional, patient, knowledgeable & honest. He provided update’s throughout the process & thoroughly explained everything that they were doing to my car. He was able to answer all my questions & demonstrated his concern. The loaner I was given was top knotch & the process of getting it was simple & quick. Though I drive 45 minutes to get to this location, it’s worth the drive!

BMW of North Haven , the service department went above and beyond. Todd Brough the manager, picked up a text about a small issue at 7:30 pm and responded ASAP. He drove all the way out to my house at 8:30 pm to correct the problem. Unbelievable!!! No one does that, I was so thankful and appreciative. Also Ashley in service and the whole team are so helpful and get you right on your way and got my loaner taken care of too. Great department The sales department Brendan Murphy great job for also trying to help. Brendan is the guy you want ...

Easy to make an appointment. Brought my car in for an oil and filter change. Was on my way home in less than 2 hours! Everyone I encountered was friendly, personable and knowledgeable. I’m a new customer to North Haven BMW and I’ll definitely be back

Excellent roadside assistance for flat tire

Great experience! I was treated well and they made the purchasing experience easy.

Compared to my experiences before, where no one would pick up the phone until suddenly the car was done, late & randomly… The dealership has certainly left a great impression on me. The communication & customer service from their Service writer Alison was phenomenal. This visit, has made me want to stay with BMW forever again. Other than loving the cars & brand, I finally feel like their service department is like my experiences at Honda/toyota. At one point it felt almost hostile but I see that They’re making great strides improving service and it’s very noticeable. ...

Friendly and professional service. Would recommend! Andrew and the team were very helpful for my service appointment.

Top notch service very professional gave a great layout of what I needed done provided a video for me ..

Stephanie , our sales associate, made choosing a car that we love for the price we wanted a hassle free, no pressure, enjoyable experience. Crystal, our finance manager, seamlessly finished the process by providing us with the most affordable financing making our deliveries smooth and efficient. Both women were fun, professional, patient, accommodating and efficient. We would recommend to anyone in the market for a new or preowned vehicle to reach out to these two women at BMW of North Haven!!! We love our new vehicles! Thank you so much! -Elizabeth and Chris

(Translated by Google) I loved shopping at this store, the salesman Edwin is very attentive, an excellent salesman! Highly recommended👏👏👏 (Original) Eu amei comprar nessa loja, o vendedor Edwin é muito atencioso, um excelente vendedor! Recomendadíssimo👏👏👏

Khaled was a pleasure to work with and made the whole process of a very enjoyable experience. Thank you to North Haven BMW for their hospitality during my visits there!

Great dealership had a wonderful experience working with Jesus initially then going thru the tutorial of the X5 with Michelle. Michelle was great with the tech stuff that Im still getting to learn. Very professional dealership with super pleasant and knowledgeable staff.

5 stars as always. We started buying and servicing our vehicles here after receiving poor service at another dealer. That was 15 years ago couldn't be happier.

Excellent service visit. On time, no surprises and frendly service.

The vehicle servicing went as planned and I had reserved use of a loaner BMW for the day. Steve inspected the vehicle underside for signs of oil leakage, brake/tire wear and tear or evidence of damage. Upon arriving to pick up my X3, Alison, the customer service agent, went through the repairs, the invoice and also corrected the invoice (a cost reduction was due) to my benefit. Very thorough and pleasant site to use for service.

Brendan Murphy was wonderful to work with. He promptly returned emails and answered all our questions. The process of trading in one car and buying 2 cars went very smoothly. Can’t say enough about how easy the process was for us. Thank you

First Service Sevice visit was Fantastic…. Todd, Dave, and Krysti, were great to work with!

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This was actually the best dealer experience I've had. The sales manager and especially Ethan, my salesman / client advisor, made the process pleasurable and entertaining as well. Thanks guys!

Easy and highly attentive service from the time you arrive at the dealership till the time you leave.

Very friendly and efficient service. My car was ready before the time agreed on.

Great service! Alison and Ashley are incredible! Thank you BMW service!

Great staff and service !!! The car is always returned clean and fixed right the first time .

Oraine was very friendly, fast and efficient.

Steve C, Diana F, and Crystal are an amazing team. They made purchasing my BWM an easy and supportive experience. I highly recommend BMW of North Haven, especially with these individuals. Steve was amazing, he understood what I wanted and made sure that was what I got.

They are very friendly, good service?

This was my first time going to BMW of North Haven for service. I thought that they were very organized from receiving the vehicle to delivery after service. They provided me with a loaner vehicle which helped out immensely. They kept me informed on each step of the service and texted me with photos, all the finding during their safety inspection. They allow you to decide on whether you want them to move forward with any repairs They find during their evaluation. Finally at vehicle pick up, Everything that was done was in a packet and explained thoroughly. Thank you ...

Great support and quality assessment of my service issues

I like that the technicians can share video of the car and what they find wrong in addition to a routine oil change. I would like to see them add work cubicles for customers if they don’t have a loaner car available.

I searched for the perfect BMW for several months before buying my dream car at BMW of North Haven. I had previously had some really horrible experiences with other dealerships, so I was hesitant when I found the car I had been looking for here. I worked with Basel and he was so informative, professional and friendly from start to finish. He explained all of the features and benefits of the vehicle, without being pushy. There was a stop sale on my x3 at the time and he was very transparent about the fact that I would not be able ...

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I searched for the perfect BMW for several months before buying my dream car at BMW of North Haven. I had previously had some really horrible experiences with other dealerships, so I was hesitant when I found the car I had been looking for here. I worked with Basel and he was so informative, professional and friendly from start to finish. He explained all of the features and benefits of the vehicle, without being pushy. There was a stop sale on my X3 at the time and he was very transparent about the fact that I would not be able ...

I pulled in with warning signs about tire pressure. It turned out to be a nail in my tire. They got me in right away and checked in on me frequently.

Great service!

My Girlfriend and I worked with Steve Canada to purchase a used car on the lot. Steve was very prompt in his responses whenever we had questions and kept us up to date with the whole process. I highly recommend working with Steve. Ben Mayo from finance also took time out of his day before we were even able to take delivery of the car to explain different packages we could buy and was not pushy at all when we politely declined. Michelle was our BMW Genius and was incredibly helpful in assisting my girlfriend on all the features in ...

I’m not usually one to write reviews at all but it felt necessary after my experience at BMW of North Haven. Every time I walked in, the front desk was so incredibly warm and welcoming. Steven Canada helped me find the perfect car and he was there for me every single step of the way. He was able to answer the numerous questions I had and he helped me with anything and everything I needed to the best of his ability without hesitation. I also wanted to give a shout-out to my BMW Genius, Michelle. I was blown away ...

Steve Canada was great!! Highly recommended. Easy and honest. One of the best experiences at a dealership!

Entire sales staff was excellent. My client advisor (sales rep), Steve Canada, was easy to deal with, honest and straightforward, intelligent and never made us feel rushed. He definitely knew the BMW brand inside and out. Not a question went unanswered. My husband and I were treated with the utmost respect. Diana and Michelle gave us a thorough rundown of how everything worked. I have bought many cars in my lifetime, and can say unequivocally that this was my best experience at a dealership ever.

Sales and support staff are more than attentive …and knowledgeable…showroom and repair waiting area are comfortable and clean.

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Once again, the Service Department at BMW of North Haven was terrific. Ashley, the representative I worked with, was very professional and personable. Always a good experience.

Great customer service

Jadyn Harkness was very nice and patient, willing to answer so many questions. She is very knowledgeable when answering questions. She is the is right person at the right place. I will highly recommend her.

Terrific service and tremendous attention to detail and communication

Meghan from service and Ashley my advisor were both incredible, helpful and totally honest with me. 10's across the board for them both.

BMW has great service. I like the fact, Ashley and her team kept me updated on everything that was going with my car 10/10 recommend

This is a very good BMW service center. I have been stranded twice along I 95 over the last several years, and BMW of North Haven has taken very good care of me both times turning the car around in a short period of time. They did excellent work and the staff was extremely courteous.

I’ve had the blessing of purchasing a few cars so far in my life and BY FAR, BMW OF NORTH HAVEN was the BEST dealership I’ve dealt with. My situation was a little iffy, but Khaled(apologies if misspelled) and Ben made it happen miraculously! I’m a proud owner of a BMW because of them and they didn’t treat me like a customer, rather like family. Definitely would recommend stopping by and purchasing a vehicle from them, even if you aren’t fond of BMW’s - their service alone would make you want to buy ...

Excellent service. All items completed as promised and timely. Very satisfied.

My experience at BMW of North Haven was absolutely seamless! Great team, very professional and personable.

Amazing team at BMW - very professional and friendly.

Great staff, easy to talk to.

Excellent Service

BMW of North Haven is very professional. They took care of me in a timely matter. The dealership is super clean and in my opinion the place is full of professionals. I am very satisfied.

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Mike was exceptional. When I requested a different/sooner date, Mike was able to accommodate me.. The pick up time for completion of my car was exactly as promised. Overall an exceptional job.

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