Professional, prompt, thorough, informative and competetive freindly service.

Nice people

Kind, reliable and efficient service. I was in and out in no time.

Truly amazing dealership to do business with… fast easy process and great staff!

Awesome service and all my questions and requests were dealt with.

Brendan Murphy was a pleasure to work with. He knows the BMW product line very well, and followed up with me every step of the way I highly recommend him to anyone looking for an exceptional customer experience. Mark Gracia Sr. Cheshire, CT

My tire had a slow leak from an embedded nail. The appointment was convenient, I read a book and drank a cup of coffee, and the service was complete in less than 90 minutes.

Very professional when it come down to business. Up on all the detail of your car wants and needs. Thank you BMW

Thank you.! They are always good to me.

Great and professional service!

Impeccable service!

Chris Combs is awesome. Last two 3-series we’ve bought have been the easiest and best transactions I’ve ever had buying a car! Thanks Chris! 😃

Great team of people working together

100%of professionalism ,friendliness and great customer service .

An Amazing organization as well as their experienced employees. Basel is a true professional that cares to ensure a luxury brand experience is nothing less than exceptional. Thank you BMW of North Haven.

Awesome and quick experience, slight hiccup with paperwork but was sorted out quickly and professionally by Tom and Muhammed. Really great group of people, would recommend getting any new/used car from this group.

Amazing

Awesome, clean and super friendly! Came all the way from Hartford County and the team and service is worth it!

Very professional and helpful service dept. They gave me an appt for a warranty issue promptly(even though I did not buy the car there)and carried out the repair in the promised timeframe. I will come back for sure.

Just had an unfortunate accident totaling my car (no one hurt!) and Basel and the folks at BMW of North Haven were able to find a new EV right away to get me back on the road. Wonderful service and attention!

Ellen was wonderful to work with! Both professional and personable, she made sure to follow up with me every step of the way in the buying process and helped me secure a deal I am very happy with! Would highly recommend her as a Client Advisor and the dealership as a whole!

I used to go to new country bmw for purchase and service. But only go to north haven now for all my purchases and service. Even though BMW of North haven is 50 mins away for me, I go there as they do a very good job.

Stephanie was excellent from day 1 to close - I would highly recommend to someone else. She professional, knowledgeable, friendly, and able to instill confidence with the buying process.

Read at DealerRater

Very easy process servicing my X3 today. Thanks for making it seamless!

Very positive experience with the service team. They work fast, treat you well & keep u posted on everything that’s going on. Will be back for service and who knows, maybe a new ride! Thanks Donald Smith for the great care!

I live in Westchester county in New York and I drove to BMW of North Haven. Once there I was greeted with the friendliest staff and I immediately felt at ease. I went there with two vehicles I needed to sell and ultimately lease a new X3. They were Fair in their offerings and professional in their service. I couldn't be happier. 🙂

Great people they are friendly very professional and special the sales people,I feel very comfortable when I bring my car for service.

You can buy a car anywhere, right? It’s the service thereafter that counts. I have been a loyal BMW driver for almost 20 years. I bought my first BMW at North Haven BMW and I should have never of left. I have severe PTSD from all my visits/service issues at New Country in Hartford. I decided to part ways with Hartford (the week at the body shop was the last straw) and met Donald Smith, my newest service advisor for life at North Haven BMW. This man changed my life! Not only was he thorough, he listened to all ...

Professional and friendly I really liked it recommend everybody👍

Service staff was a pleasure to work with. The service advisor explained needed services for my vehicle without pressure to get them done at that time. We discussed everything and settled on what needed immediate attention. My car was clean when I picked it up and everything was back in operation.

The best around for used car transactions. I would recommend above all others. Matt was my sakes rep 👍🏽

Service was excellent! Only waited a few minutes for review and loaner car.

My leased vehicle needed regular service. My experience was seamless. All personnel from making an appointment to giving me a ride to work and having my car done promptly was more than I could ask for. Everyone was professional and so nice! Thank you Mauro Motors BMW of North Haven. 🥰

Very professional.

Easy drop, easy pickup. Warranty work at first, then new tires. I knew they were coming but the tech provided a video review of the condition which verified that better now than later. Also able to track the entire visit online, which is very cool!

Nick Saltzman andCharles Celinski made my service a pleasure. My car is like a new car. Thank you so much!

Very professional and friendly a great experience

Very fast and efficient service. N Haven BMW is the best!

Staff were friendly and helpful. Took me in a timely manner. Waiting area was clean. Chairs were comfy

I had a great experience at BMW of North Haven from start to finish. Everyone I worked with was knowledgeable, friendly and professional. They were all invested in finding me the right vehicle and I’m very appreciative of their support and communication along the way. Shout out and huge thank you to Mike, Taylor, Joseph, and Gabby. This team went the extra mile, and I would absolutely recommend visiting them for all your new car needs. Thank you! Becca

Spent a great deal of time to diagnose and fix something going on with my em engine exhaust. I appreciate that my engine won’t complain any more

This has been my second time getting my 2021 BMW 330i xDrive serviced at BMW of North Haven and I couldn't be more happy with the Service department there. Quick and extremely friendly service. Thanks to Donald Smith and the BMW of North Haven Team for being awesome!

Excellent service. Knowledgeable, polite and courteous and take care of any problems promptly and efficiently

Read at DealerRater

Professional, accurate diagnosis is provided and customer repair cost value through loaner cars, warranty period enhancement, three year extended oil change program, and menu items pricing.

Read at DealerRater

This dealership is very efficient, courteous, clean and great attention to detail communication. I would recommend them to my friends

Read at DealerRater

Excellent service, very quick in checking the car in. Gave me updates on the service process. Not the cheapest place for service but you get what you pay for!

Read at DealerRater

Excellent service. Very professional. They keep tracking and respond you right away. No issues since last 3 years

Read at DealerRater

The most incredible BM dealership and quality people and service in Connecticut I can’t begin to tell you how good Don and Megan are to work with and Robyn service are so knowledgeable and caring. My car is never ran this good

Read at DealerRater

Great service today and ease of getting a loaner. Issue was solved in the same day.

Read at DealerRater

21 years of doing business here, several new BMW’s. Flawless relationship. If you go look for Basel you won’t regret it.

Read at DealerRater

Staff is friendly and attentive. Facility is very clean. Orientation was very thorough and informative.

Read at DealerRater

The staff is courteous, friendly and helpful. Dealership is clean and comfortable. Location is right off the highway. Great place to purchase a vehicle.

Read at DealerRater

The north haven team is super helpful, caring, knowledgeable and truly provides a great customer experience.

Read at DealerRater