I went to 4 other dealerships and was ripped off. After coming here it was a whole new experience. I had the pleasure of dealing with Brendon as my salesperson and he was amazing. The car I wanted had just gotten to their lot that day and needed to go into the shop before I could test drive and purchase it. It send me pictures and texted me with updates which I really appreciated. Brendon also was honest and to the point about them needed a few more days and why. I could not have asked for a better experience.

Alison is so welcoming and makes your car service go smoothly. She always keeps you updated all throughout your service.

Absolutely best service ever. Top tier customer service. The people are so friendly and attentive. Love the tracking notifications as well!

Awesome group of people

I ordered my new X3 with Muhamed, picking it up this morning. From start to finish of the purchasing process, he was friendly, knowledgeable, and patient with my many inquiries. On top of that, his response time was pretty much instantaneous, which was unexpected but very appreciated. The experience with all aspects and colleagues at the dealership was professional, warm, and delivered with excellent quality. This was such a positive experience, I couldn't recommend them more. In the past I have worked with the Service department, and had the same great experience. North Haven has a great crew, from ...

Friendly and helpful staff, and my car was ready (and very clean) exactly when they said it would be.

The Sevice department is Amazing you can view A clip of your car being serviced the waiting room has the best snacks and coffee machine my Advisor is so knowledgeable the parts man is so Knowledgeable too (he has the best hair) Great work they do all the workers are so nice lov that place🏖

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Costly. But I appreciate the service they give. They keep you informed of the service you need. THANK YOU.

Had our 09 BMW there for a safety recall and had Don Smith as our service advisor. Don did an excellent job in processing us and keeping us updated with the status of our vehicle during services.

I find them always professional and pleasant. They keep you informed as to how long and what will be performed.

Went for first time oil change and it was great fast service car wash after the service was done. Overall great experience very friendly and knowledgeable staff. Thanks again guys

Been coming to this dealer for all service needs for over 20 years. Great service every time.

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They are very professional and kind. Clayon in vehicle specialist was friendly and helpful with me. The Manager was collaboration with us. I highly recommended them, especially when is there a Manager and specialists like them, Definitely, I will be back to them as a whole staff professionally.

Clayon and team were a pleasure to work with when turning in my vehicle at lease-end. They were responsive, transparent, and flexible. The entire experience was superior and left a long-lasting positive impression!

Good service

Great service. Hamid was excellent to deal with.

Staff was friendly and experienced. The only negative is the price. I would recommend this dealership.

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Nick, our service advisor, was professional, courteous, and thorough. He and the service team provided us with top notch service!

I bought a 2023 bmw 330e here. Our sales person Hamid was very friendly and helpful in getting the best deal. Staff here are cooperative and gets your car in given time.

They had a jeep Cherokee for sale, and my son needed a car. Went there and our salesperson was Brendan. The overall process was great, and everyone at this dealership is so polite and professional. Brendan, great job. Your professionalism was what made me purchase the vehicle for my son.

Great service and the best prices in the area

Great Work from service department. Knowledgeable and Very willing to answer any questions!!!

I've been going to BMW of North Haven for five years now. There have been small bumps in the road as with any car dealership, but overall I'm very pleased with their sales and service.

Brendan was a tremendous help with the entire process and was able to answer all of our questions. I felt comfortable during a process that can be sometimes stressful. Highly recommended!

They Provide Courteous and Professional Customer Service. Very detailed regarding your car's service needs.

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BMW of North Haven are the best. From the time I pulled in for routine service, the people were so courteous. They cleaned it inside and out and made sure all my questions and concerns were addressed. Nick treated me and my car like family. I’ll definitely bring my car back to them.

Sales person Muhammad is great very helpful thank you for your service

My experience was great. First class service in every way.

Like always, BMW of North Haven provided me with an exceptional service experience. I have other more local options to take my car in for service but I choose to drive out to North Haven because they always go the extra mile when you bring your car in.

Amazing customer service! The service technicians and staff were courteous, knowledgeable and professional. Exactly why I purchased my vehicle through BMW of North Haven!

Glad to have chosen BMW of North Haven 10 years ago and 2 beautiful vehicles later. The service staff is ALWAYS top notch and I remain feeling welcomed to this day. Thank you to everyone who has helped me...Ashley & Alison especially ❤️

Very straightforward when dealing with this dealership. Loaner car available upon arrival at the dealership. In and out in less than 30 minutes.

Both service and tech were great!

Stephanie was super friendly and great to work with.

Excellent service

Always first class and professional

Jay inside was AWESOME. Helped us purchase our new vehicle

i had a great experience with Clayon and Michael . They went above and beyond to make me happy I highly recommend using BMW of North Haven

Got a good deal on an m235i. Took a little bit of work but the team worked with me and made it happen. Glad I bought my new bmw here.

I had a great sales experience with Clayon & Mike. They purchased my car & helped me find another vehicle. They were both extremely professional & the transaction was flawless!

Exceptional service as well as timeliness! Great job!

My experience here was top notch. The team here was very professional and easy to work with. The deal only took 20 minutes, and I didn’t have to deal with the stress of selling my truck because they did everything for me. Best of all they came to my house, looked at my truck, gave me a check for an already agreed amount, and the deal was done. I would come back here again.

Just want to say Clayon Graham did a phenomenal job helping me sell my car, he made the process really smooth and easy. Keep up the good work very professional business.

This five star review is really for Nick in service. For many reasons, I would suggest that you ask for him when bringing your car in. He is competent, responsive and knowledgeable about BMWs. It’s rare to find people in customer service jobs these days who are destined to climb the organizational ladder, but Nick is one of those guys. I am grateful that he made my car problem his car problem and I was able to relax.

I’ve had great experiences here at BMW North Haven. They’re supportive and always helpful in all the departments that I’ve encountered. My Service Advisor Allyson is one of the most endearing, understanding and comforting persons that I’ve ever encountered in buying or servicing a car.Kudos to BMW North Haven👏🏽👏🏽

Nick in the BMW, service department is professional, honest, and cares about his customers. He provides the type of service that used to be standard practice and is becoming rather rare to find. My car had a recall and it required it be brought into the dealership to replace a PCV valve heater. Nick took care of it properly and efficiently. I was very pleased with the level of service and the peace of mind knowing my car will continue to be safe to drive. If you need service on your car, Nick has my highest recommendation. Be sure to ...

Outstanding experience, our sales exec - Stephanie was helpful without being aggressive. Nice selection and accommodating support.

The No. Haven BMW service center has some of the highest quality service and customer care that I have experienced with a car dealer. Their Service Techs really do cater to the customers and they go out of their way to make sure that we are taken care of in a timely manner. The repairs are done professionally and on time.

Always an outstanding experience at BMW North Haven

Everyone was helpful and professional!

I went to 4 different BMW dealerships, and North Haven won my business. As a CPA, I work crazy hours and I am very particular about the prices I pay. The staff at North Haven BMW was always happy to stay a bit late to take me on test drives, walk me through payment options, and help me custom order my new X3. They were spot on in setting my expectations on when it would arrive and were very accommodating with any requests I made.

BMW of North Haven has provided excellent service since I bought my M2 three years ago. They covered my last service under warranty even though they did not have to.

Nick was wonderful and extremely honest and helpful

Gave me a loaner car. Found and repaired something I didn’t even know about for free under warranty. Washed and vacuumed car. Very pleased. Exceed my expectations.

Friendly service Timely service

The service is amazing. Treated like royalty. Every time.

First time doing a service appointing there. Everything went very smooth, the service Advisor Don was very knowledgeable and friendly. And the oil change special they have going $225 for 3 yr oil change is unbeatable!

Mike Wendroff was AWESOME from the very beginning to the end during the sales process. He worked within my budget, no haggling on going back & forth. He kept me up to date on the delivery process and I couldn’t be happier with my purchase from BMW of North Haven. I STRONGLY urge those looking for a vehicle to stop by!!!!

I waited for my car to be serviced- oil change and check up. They also did a nice job Cleaning the interior! Nick was polite and professional a pleasure to deal with! Thank you BMW of N Haven!

Great team offering outstanding service!

Everyone was just super nice and very helpful!

Great staff and service

Great experience

Quick honest service with excellent communication

The staff was professional and the service process is very efficient. Overall, a very positive experience…

Today was a great service experience service advisor was awesome. Suggested service that will save me time and also predicted the needs at the next service.

Great staff, fast service

Terrific service! Staff friendly and quick to service vehicle.

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean.

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Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area.

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Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. Recommended!

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Stephanie was excellent from day 1 to close - I would highly recommend to someone else. She professional, knowledgeable, friendly, and able to instill confidence with the buying process.

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Excellent service. Knowledgeable, polite and courteous and take care of any problems promptly and efficiently

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Professional, accurate diagnosis is provided and customer repair cost value through loaner cars, warranty period enhancement, three year extended oil change program, and menu items pricing.

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This dealership is very efficient, courteous, clean and great attention to detail communication. I would recommend them to my friends

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Excellent service, very quick in checking the car in. Gave me updates on the service process. Not the cheapest place for service but you get what you pay for!

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