Today I went to BMW of North Haven and had Stephanie Mismas as a sales associate. What a pleasant experience it was. She was very accommodating and listened to what we had to say which is a lost art. The whole experience was a pleasure and we are going to buy a BMW X5 because we loved the car but also because Stephanie made us feel as if we were the most important people in the world during the encounter by giving us undivided attention. Stephanie was able to answer any quest...ion posed to her promptly without hesitation. We went to another car dealer for another brand of car and felt the salesperson didn't take us seriously and actually texted during the demo and made me fell as if I was imposing on him by asking questions. BMW of North Haven in Stephanie you have an invaluable associate who is a true asset to your dealership. Thank You Stephanie you are the best and I will recommend you to anyone wanting to buy a BMW. I normally do not write reviews unless I feel the service was bad but in this case Stephanie went above and beyond to make sure we we well informed and happy...... Thanks Again Dave and Donna Mariano See More
First time buyer of the ultimate driving machine. The staff was friendly, knowledgeable and attentive to my needs. They were not pushy and I would highly recommend North Haven BMW if you’re in the market for a new or used car. I am extremely happy with my purchase
Steven Hinkley. Can't say enough about the customer service him and the wonderful lady ( I think her name is Dale or Cherie) showed me while my car was there. Put me in a brand new loaner, updated everyday about my vehicle and they both went the extra mile to make sure I was taken care of. They are both an asset to BMW and I wouldn't hesitate to bring my vehicle back because of both of them!
Customer service was excellent! I asked for a place to work as I waited, was shown to a desk, given WI FI password, plenty of snacks and my car was ready before I was! Thank you!
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