Customer Testimonials

Facebook logo
Facebook Feb 3, 2023

The No. Haven BMW service center has some of the highest quality service and customer care that I have experienced with a car dealer. Their Service Techs really do cater to the customers and they go out of their way to make sure that we are taken care of in a timely manner. The repairs are done professionally and on time.

Google logo
Google Feb 2, 2023

Always an outstanding experience at BMW North Haven

Google logo
Google Feb 2, 2023

Everyone was helpful and professional!

Google logo
Google Jan 31, 2023

I went to 4 different BMW dealerships, and North Haven won my business. As a CPA, I work crazy hours and I am very particular about the prices I pay. The staff at North Haven BMW was always happy to stay a bit late to take me on test drives, walk me through payment options, and help me custom order my new X3. They were spot on in setting my expectations on when it would arrive and were very accommodating with any requests I made.

Google logo
Google Jan 31, 2023

BMW of North Haven has provided excellent service since I bought my M2 three years ago. They covered my last service under warranty even though they did not have to.

Google logo
Google Jan 29, 2023

Pleasant experience

Google logo
Google Jan 28, 2023

Google logo
Google Jan 28, 2023

Google logo
Google Jan 27, 2023

Nick was wonderful and extremely honest and helpful

Google logo
Google Jan 27, 2023

They were through and attentive kept me informed and followed through

Google logo
Google Jan 27, 2023

Friendly folks with good communication. My car is brand new and new to BMWs fleet, and dealership personnel didn't seem to know its features (such as how to start with a digital key). In addition, the techs didn't know that software recalls could be made over the air, and I therefore did not need a service appointment.

Google logo
Google Jan 26, 2023

This is a good dealership. The service intake people are nice and speedy. I have noticed that the last couple of times there was no empty seats so I have had to stand for quite a while till someone’s car is ready and their seat is available. With a spinal problem this makes it hard. However I would recommend the dealership.

Facebook logo
Facebook Jan 26, 2023

Gave me a loaner car. Found and repaired something I didn’t even know about for free under warranty. Washed and vacuumed car. Very pleased. Exceed my expectations.

Google logo
Google Jan 26, 2023

Facebook logo
Facebook Jan 26, 2023

Friendly service Timely service

Google logo
Google Jan 25, 2023

The service is amazing. Treated like royalty. Every time.

Google logo
Google Jan 25, 2023

Google logo
Google Jan 25, 2023

First time doing a service appointing there. Everything went very smooth, the service Advisor Don was very knowledgeable and friendly. And the oil change special they have going $225 for 3 yr oil change is unbeatable!

Cars logo
Cars Jan 24, 2023

Mike Wendroff was AWESOME from the very beginning to the end during the sales process. He worked within my budget, no haggling on going back & forth. He kept me up to date on the delivery process and I couldn’t be happier with my purchase from BMW of North Haven. I STRONGLY urge those looking for a vehicle to stop by!!!!

Google logo
Google Jan 23, 2023

I waited for my car to be serviced- oil change and check up. They also did a nice job Cleaning the interior! Nick was polite and professional a pleasure to deal with! Thank you BMW of N Haven!

Google logo
Google Jan 20, 2023

Great team offering outstanding service!

Google logo
Google Jan 20, 2023

Everyone was just super nice and very helpful!

Google logo
Google Jan 20, 2023

Google logo
Google Jan 20, 2023

Google logo
Google Jan 20, 2023

Great staff and service

Google logo
Google Jan 19, 2023

Great experience

Google logo
Google Jan 18, 2023

Quick honest service with excellent communication

Google logo
Google Jan 17, 2023

The staff was professional and the service process is very efficient. Overall, a very positive experience…

Google logo
Google Jan 17, 2023

Today was a great service experience service advisor was awesome. Suggested service that will save me time and also predicted the needs at the next service.

Google logo
Google Jan 17, 2023

Google logo
Google Jan 14, 2023

Great staff, fast service

Google logo
Google Jan 14, 2023

Google logo
Google Jan 11, 2023

Terrific service! Staff friendly and quick to service vehicle.

Google logo
Google Jan 10, 2023

I went to BMW North Haven for my first oil change. I’m fairly new to BMW as well. The wait wasn’t bad. Everyone was nice professional I think it was pretty cool how they sent me a link where I can track my car in real time that was cool!! But what really blew my mind is they washed my car and vacuumed the inside 😳 I was not expecting that. I guess they don’t call it luxury for nothing. ♥️🤩 thank you very much. I will definitely be back!! 😇

Google logo
Google Jan 10, 2023

Very friendly, clean, lots of inventory to choose from. Easy no pressure negotiating.

DealerRater logo
DealerRater Jan 9, 2023

Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean.

Read at DealerRater

Google logo
Google Jan 7, 2023

Google logo
Google Jan 6, 2023

Google logo
Google Jan 6, 2023

DealerRater logo
DealerRater Jan 6, 2023

Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area.

Read at DealerRater

Google logo
Google Jan 5, 2023

Google logo
Google Jan 5, 2023

Everyone was so kind and easy going it was a amazing experience

Google logo
Google Jan 4, 2023

Facebook logo
Facebook Jan 3, 2023

For the best service ever, you must go to BMW of North Haven. Courteous staff and knowledgeable technicians. Always pleasant and extremely helpful Never a hassle which makes every visit easy and enjoyable.

Google logo
Google Jan 1, 2023

Excellent service. Nice people

Google logo
Google Dec 31, 2022

Our salesman Brendon was excellent, very informative and listened to what I wanted in a car!

Google logo
Google Dec 30, 2022

Google logo
Google Dec 30, 2022

Very accommodating, provided car and a way to track service of my car. Things done In a timely way.

Google logo
Google Dec 30, 2022

Google logo
Google Dec 29, 2022

Brendan was fantastic. So patient. Really wanted to make sure the car I purchased was the right fit for me.

Google logo
Google Dec 28, 2022

Very courteous service from Nick & Don.

Google logo
Google Dec 24, 2022

Stephanie Mismas is wonderful to work with. Knowledgeable, thorough, and very professional. Thank [email protected]

Google logo
Google Dec 23, 2022

always great service from Ashley!

Google logo
Google Dec 23, 2022

Always great customer service

Google logo
Google Dec 22, 2022

DealerRater logo
DealerRater Dec 22, 2022

Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. Recommended!

Read at DealerRater

Google logo
Google Dec 22, 2022

Very friendly & helpful service staff! Alison was very helpful throughout the process, and everyone else who helped out was pleasant. This obviously a team working well together. 🙂 the loaner I had while my recall was being addressed was very nice too

Google logo
Google Dec 21, 2022

Easy and great interaction 10/10 service, will continue to service my vehicle here!!

Google logo
Google Dec 21, 2022

Great service and very accommodating. Looking forward to working with BMW of North Haven again.

Google logo
Google Dec 20, 2022

Google logo
Google Dec 20, 2022

Google logo
Google Dec 20, 2022

Amazing BMW Center, I would work here!

Google logo
Google Dec 16, 2022

Facebook logo
Facebook Dec 16, 2022

Very professional and caring staff.

Google logo
Google Dec 15, 2022

Orian was courteous and professional, as usual.

Google logo
Google Dec 15, 2022

Google logo
Google Dec 14, 2022

Google logo
Google Dec 14, 2022

Google logo
Google Dec 13, 2022

Fantastic service, kept me up to date in real time of my vehicle status! Courteous and professional staff!

Google logo
Google Dec 10, 2022

Always great service here and with a smile! Alison is awesome and so is Mark!!!

Google logo
Google Dec 10, 2022

Google logo
Google Dec 9, 2022

Quick in and out service provided today, easy oil change and brake flush with a complementary car wash.

Google logo
Google Dec 9, 2022

They were very helpful and attentive. Did not push unnecessary repairs. Nice clean waiting area.

Google logo
Google Dec 8, 2022

Google logo
Google Dec 8, 2022

Google logo
Google Dec 7, 2022

Professional, prompt, thorough, informative and competetive freindly service.

Google logo
Google Dec 6, 2022

Nice people

Google logo
Google Dec 5, 2022

Kind, reliable and efficient service. I was in and out in no time.

Google logo
Google Dec 3, 2022

Truly amazing dealership to do business with… fast easy process and great staff!

Google logo
Google Dec 3, 2022

Awesome service and all my questions and requests were dealt with.

Google logo
Google Dec 2, 2022

Google logo
Google Dec 1, 2022

Brendan Murphy was a pleasure to work with. He knows the BMW product line very well, and followed up with me every step of the way I highly recommend him to anyone looking for an exceptional customer experience. Mark Gracia Sr. Cheshire, CT

Google logo
Google Nov 30, 2022

My tire had a slow leak from an embedded nail. The appointment was convenient, I read a book and drank a cup of coffee, and the service was complete in less than 90 minutes.

Google logo
Google Nov 30, 2022

Very professional when it come down to business. Up on all the detail of your car wants and needs. Thank you BMW

Google logo
Google Nov 30, 2022

Thank you.! They are always good to me.

Google logo
Google Nov 29, 2022

Great and professional service!

Google logo
Google Nov 29, 2022

Impeccable service!

DealerRater logo
DealerRater Nov 25, 2022

Excellent service, very transparent about repairs found during inspection. Their use of technology to update stays is great. Texting and video showing what is needed is very helpful. The negative is the pricing charged for even routine maintenance like oil changes, spark plug changes. I had three tires changed and was charge $403 per tire. I looked up the exact tires at Town Fair tires and they were $300 per. Had I know this I would not have purchased tires at BMW North Haven.

Read at DealerRater

Google logo
Google Nov 23, 2022

Google logo
Google Nov 23, 2022

Was told car to be ready at 4 not ready until almost 5.

Google logo
Google Nov 23, 2022

Google logo
Google Nov 20, 2022

Facebook logo
Facebook Nov 19, 2022

Chris Combs is awesome. Last two 3-series we’ve bought have been the easiest and best transactions I’ve ever had buying a car! Thanks Chris! 😃

Google logo
Google Nov 19, 2022

Google logo
Google Nov 19, 2022

Great team of people working together

Google logo
Google Nov 19, 2022

100%of professionalism ,friendliness and great customer service .

Google logo
Google Nov 18, 2022

Google logo
Google Nov 18, 2022

Google logo
Google Nov 18, 2022

An Amazing organization as well as their experienced employees. Basel is a true professional that cares to ensure a luxury brand experience is nothing less than exceptional. Thank you BMW of North Haven.

Google logo
Google Nov 18, 2022


Leave Us A Review