Customer Testimonials
The No. Haven BMW service center has some of the highest quality service and customer care that I have experienced with a car dealer. Their Service Techs really do cater to the customers and they go out of their way to make sure that we are taken care of in a timely manner. The repairs are done professionally and on time.
Always an outstanding experience at BMW North Haven
Everyone was helpful and professional!
I went to 4 different BMW dealerships, and North Haven won my business. As a CPA, I work crazy hours and I am very particular about the prices I pay. The staff at North Haven BMW was always happy to stay a bit late to take me on test drives, walk me through payment options, and help me custom order my new X3. They were spot on in setting my expectations on when it would arrive and were very accommodating with any requests I made.
BMW of North Haven has provided excellent service since I bought my M2 three years ago. They covered my last service under warranty even though they did not have to.
Pleasant experience
Nick was wonderful and extremely honest and helpful
They were through and attentive kept me informed and followed through
Friendly folks with good communication. My car is brand new and new to BMWs fleet, and dealership personnel didn't seem to know its features (such as how to start with a digital key). In addition, the techs didn't know that software recalls could be made over the air, and I therefore did not need a service appointment.
This is a good dealership. The service intake people are nice and speedy. I have noticed that the last couple of times there was no empty seats so I have had to stand for quite a while till someone’s car is ready and their seat is available. With a spinal problem this makes it hard. However I would recommend the dealership.
Gave me a loaner car. Found and repaired something I didn’t even know about for free under warranty. Washed and vacuumed car. Very pleased. Exceed my expectations.
Friendly service Timely service
The service is amazing. Treated like royalty. Every time.
First time doing a service appointing there. Everything went very smooth, the service Advisor Don was very knowledgeable and friendly. And the oil change special they have going $225 for 3 yr oil change is unbeatable!
Mike Wendroff was AWESOME from the very beginning to the end during the sales process. He worked within my budget, no haggling on going back & forth. He kept me up to date on the delivery process and I couldn’t be happier with my purchase from BMW of North Haven. I STRONGLY urge those looking for a vehicle to stop by!!!!
I waited for my car to be serviced- oil change and check up. They also did a nice job Cleaning the interior! Nick was polite and professional a pleasure to deal with! Thank you BMW of N Haven!
Great team offering outstanding service!
Everyone was just super nice and very helpful!
Great staff and service
Great experience
Quick honest service with excellent communication
The staff was professional and the service process is very efficient. Overall, a very positive experience…
Today was a great service experience service advisor was awesome. Suggested service that will save me time and also predicted the needs at the next service.
Great staff, fast service
Terrific service! Staff friendly and quick to service vehicle.
I went to BMW North Haven for my first oil change. I’m fairly new to BMW as well. The wait wasn’t bad. Everyone was nice professional I think it was pretty cool how they sent me a link where I can track my car in real time that was cool!! But what really blew my mind is they washed my car and vacuumed the inside 😳 I was not expecting that. I guess they don’t call it luxury for nothing. ♥️🤩 thank you very much. I will definitely be back!! 😇
Very friendly, clean, lots of inventory to choose from. Easy no pressure negotiating.
Quick, efficient, personable service visit. Expensive, but that was not unexpected. Ready on time and clean.
Excellent customer service. Staff very attentive. Communicated well with progress of work in process. Comfortable wait area.
Everyone was so kind and easy going it was a amazing experience
For the best service ever, you must go to BMW of North Haven. Courteous staff and knowledgeable technicians. Always pleasant and extremely helpful Never a hassle which makes every visit easy and enjoyable.
Excellent service. Nice people
Our salesman Brendon was excellent, very informative and listened to what I wanted in a car!
Very accommodating, provided car and a way to track service of my car. Things done In a timely way.
Brendan was fantastic. So patient. Really wanted to make sure the car I purchased was the right fit for me.
Very courteous service from Nick & Don.
Stephanie Mismas is wonderful to work with. Knowledgeable, thorough, and very professional. Thank [email protected]
always great service from Ashley!
Always great customer service
Service is constantly excellent at BMW North Haven. Ashley runs a great organization - we have worked with multiple Service Advisors and they are all top notch. ORaine took excellent care of us today. Recommended!
Very friendly & helpful service staff! Alison was very helpful throughout the process, and everyone else who helped out was pleasant. This obviously a team working well together. 🙂 the loaner I had while my recall was being addressed was very nice too
Easy and great interaction 10/10 service, will continue to service my vehicle here!!
Great service and very accommodating. Looking forward to working with BMW of North Haven again.
Amazing BMW Center, I would work here!
Very professional and caring staff.
Orian was courteous and professional, as usual.
Fantastic service, kept me up to date in real time of my vehicle status! Courteous and professional staff!
Always great service here and with a smile! Alison is awesome and so is Mark!!!
Quick in and out service provided today, easy oil change and brake flush with a complementary car wash.
They were very helpful and attentive. Did not push unnecessary repairs. Nice clean waiting area.
Professional, prompt, thorough, informative and competetive freindly service.
Nice people
Kind, reliable and efficient service. I was in and out in no time.
Truly amazing dealership to do business with… fast easy process and great staff!
Awesome service and all my questions and requests were dealt with.
Brendan Murphy was a pleasure to work with. He knows the BMW product line very well, and followed up with me every step of the way I highly recommend him to anyone looking for an exceptional customer experience. Mark Gracia Sr. Cheshire, CT
My tire had a slow leak from an embedded nail. The appointment was convenient, I read a book and drank a cup of coffee, and the service was complete in less than 90 minutes.
Very professional when it come down to business. Up on all the detail of your car wants and needs. Thank you BMW
Thank you.! They are always good to me.
Great and professional service!
Impeccable service!
Excellent service, very transparent about repairs found during inspection. Their use of technology to update stays is great. Texting and video showing what is needed is very helpful. The negative is the pricing charged for even routine maintenance like oil changes, spark plug changes. I had three tires changed and was charge $403 per tire. I looked up the exact tires at Town Fair tires and they were $300 per. Had I know this I would not have purchased tires at BMW North Haven.
Was told car to be ready at 4 not ready until almost 5.
Chris Combs is awesome. Last two 3-series we’ve bought have been the easiest and best transactions I’ve ever had buying a car! Thanks Chris! 😃
Great team of people working together
100%of professionalism ,friendliness and great customer service .
An Amazing organization as well as their experienced employees. Basel is a true professional that cares to ensure a luxury brand experience is nothing less than exceptional. Thank you BMW of North Haven.