Learn how BMW of North Haven is Addressing COVID-19 by taking safety precautions and offering NO-CONTACT SOLUTIONS

Utilize Our No-Contact Service in 6 Easy Steps | BMW of North Haven

Utilize Our No-Contact Service in 6 Easy Steps

Arrive For Service

 

When you arrive at our Service Drive, you will be greeted outside at our “Service Arrivals” tent. A Service advisor will greet you with appropriate safety equipment and attire to ensure a No-Contact experience. We’ll warmly welcome you with a smile but will refrain from shaking your hand. We’ll practice appropriate social distancing and guide you on the next steps.

step 2

Remain in Your Vehicle While We Check You In

Our Service Advisor will ask you to remain in your vehicle while we check you in. We will then ask you to step out so we can disinfect and install steering wheel covers and seat covers. We will ask you to remain 6-feet away from your Advisor while they do a vehicle walk around and then your vehicle will be driven away for further disinfecting.

Review & Confirm Servicing Needs

 

Inside our arrival tent, we will review and confirm your servicing needs. Any additional paperwork will be signed by you at this time. A loaner will be provided and conveniently parked next to our tent for you to get in and leave.

Remotely Review Recommended Work and Check Out

After our technicians diagnose your vehicle, your Service Advisor will email and call you to remotely review your service proposal. You will have the ability to approve this work remotely and pay remotely. Your Service Advisor will make sure the work is completed in a timely fashion and call you when it’s ready to be picked up. Before you arrive, your Service Advisor will review the Pick Up process.

Picking Up Your Vehicle

Before you are on your way, your vehicle will have gone through a complete disinfecting process on the interior and exterior. Your keys will be disinfected and placed into a labeled baggie. Upon arrival, you will be directed to our departure tent, where you can drop off your loaner and quickly pick up your vehicle.

Drive Home Safely and Happily

Without ever stepping foot in the dealership, we are ensuring your comfort and safety during this entire process, as this is our top priority. We want customers to have peace of mind that their vehicle was serviced by professionals who have their safety in mind throughout the entire visit. Rest assured that all precautionary measures were taken during your time spent in our service department.

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(203) 239-7272

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610 Washington Avenue • North Haven, CT 06473

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Today's Hours:

Open Today! Sales: 9am-5pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7:30am-5:30pm

BMW of North Haven

610 Washington Avenue North Haven, CT

Phone: (203) 239-7272

https://maps.google.com/?q=610%20Washington%20Avenue%2C%20%2C%20Connecticut%2C%20North%20Haven%2C%20CT%2006473

Parts

Phone: (203) 239-7878

610 Washington Avenue North Haven, CT

Sales

Phone: (203) 239-7272

610 Washington Avenue North Haven, CT

Service

Phone: (203) 239-7373

610 Washington Avenue North Haven, CT
41.4211023 -72.838669
BMW of North Haven 41.4211023, -72.838669.